Care Manager

Are you searching for a fulfilling place to develop your career and make an impact? Join Integrity House, New Jersey’s oldest active nonprofit provider of compassionate care for individuals and families experiencing addiction and mental health conditions. We’ve been a trusted source in our field since our founding in 1968, and our goal has remained constant: to provide our clients with comprehensive, whole-person care options under one unified system of care. Integrity House operates 18 licensed treatment programs across New Jersey as well as community outreach and prevention programs and serves over 3,000 individuals every year.

We are excited to announce our Care Manager opening in Newark & Secaucus, NJ! This Care Manager position is within Integrity’s residential centralized intake department and includes responsibilities related to the client intake process, ensuring operational efficiency, regulatory compliance, and compassionate service to prospective clients. The Care Manager is responsible for routine and timely communication with referring stakeholders to ensure ease of access to care.

Work Schedule: Monday through Friday from 8:00am-4:00pm OR Monday through Friday from 9:00am-5:00pm, OR Monday through Friday from 10:00am-6:00pm, OR Monday through Friday 11:00am-7:00pm

Primary Duties and Responsibilities of a Care Manager:

*Complete the intake workflow while maintaining compliance with regulatory and accreditation standards by performing the following tasks as assigned:

• Respond to client referrals through all approved networks (internal and external) within 24 hours.
• Complete client pre-screening interviews as assigned.
• Compete client intake including related assessments (i.e. biopsychosocial, level of care index, PHQ9, CSSRS, etc.)
• Ensure all intake documents (internal and external) are accurate, complete, signed, dated, and uploaded to the client’s clinical record on the day of service delivery.
• Maintain routine and timely communication with internal and external stakeholders to ensure continuity of operations.
• Maintain a minimum of 95% residential utilization at all times.
• Schedule intakes for clients approved for admission based on bed availability and projected vacancies.
• Complete property screens as necessary.
• Perform drug screening used approved tools per organizational policies.
• Complete presumptive Medicaid eligibility for all uninsured eligible clients.
• Ensure all admitted clients have a visible headshot (highlighting the face) in the clinical record.
• Facilitate client transportation to and from the residing program as necessary.
• Facilitate client transportation from referring point to the intake location, as necessary.
• Enter all client related data into the clinical record at the time of intake, obtaining all required disclosures and releases, with correct demographics, insurance, and diagnosis.
• Ensure all services are documented on the day of service delivery.
• Facilitate initial treatment authorization and concurrent reviews with health plans as assigned.

*Ensure the safety of all clients, colleagues, and infrastructure by complying with all risk management policies.
*Complete all safety drills and inspections as scheduled.
*Communicate with other agencies to address barriers to admissions (i.e. NJSAMS, Insurance Lock etc.)
*Utilize appropriate funding revenue to support client treatment as authorized by State contract or other contracts.
*Foster a drug free environment, including the use of unscheduled/scheduled drug screening of clients.
*Respond to all client concerns, where needed and ensure client satisfaction by soliciting feedback, client satisfaction surveys.
*Participate in routine administrative and/or supervision with supervisor(s) for performance and competency development.
*Based on business need, and/or in response to low demand within the intake department - reposition to a residential unit to provide support which may include transportation of clients to/from appointments, monitoring clients, group facilitation, etc.
*All other tasks as assigned by supervisor(s), to meet organizational needs.

Education, Licensure and Qualifications for a Care Manager:

• Bachelor’s Degree in a human services field (i.e. psychology, sociology, social work, etc.), required.
• CPR Certificate, must obtain within 30 days of hire and maintain throughout employment.
• Narcan Training, must obtain within 30 days of hire and maintain throughout employment.
• A valid NJ Driver’s License
• Understanding of addictions recovery, motivational interviewing and 12-step treatment methods
• Comprehension of case management and record keeping practices
• Knowledge of Microsoft Office suite
• Ability to clinically justify treatment at various level of care using ASAM criteria.
• Ability to conduct service reviews and negotiate continued residential treatment with insurance companies, recovery court task evaluators and SAI care coordinators.
• Ability to conduct clinical assessments, such as a suicidal/homicidal risk assessment.
• Effective communication, both written and verbal.
• Ability to establish strong therapeutic alliances with clients and solid working relationships with colleagues.

Work Schedule: Monday through Friday from 9:00am-5:00pm, OR Monday through Friday from 10:00am-6:00pm, OR Monday through Friday 11:00am-7:00pm

Why Work for Integrity?

We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things. We believe that workplace diversity and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success and provides you with the best co-workers you could ask for. Our employee benefits play an important role in making Integrity a great place to work.

Our Exceptional Full-Time Benefits Package Includes:

• Low Cost and Generous Medical and Prescription Coverage (ask us for our benefits summary, we are proud of it!)
• Employer Paid Dental
• Employer Paid Vision
• Employer Paid Life and AD&D
• Employer Paid Long Term Disability
• Employer Paid Health Reimbursement Account
• Generous Vacation, Sick, Personal and Holiday Time
• 403(b) Plan with a Dollar for Dollar Match up to 3% of Compensation
• Employee Assistance Plan
• Flexible Spending Account
• Commuter Benefit Plan
• Tuition Reimbursement – up to $4,000 annual
• Recognition Rewards
• Professional Development Assistance

Who We Are?

Integrity House is New Jersey's oldest provider of comprehensive substance use and mental health services. We’ve been a trusted source in our field since our founding in 1968, and our goal has remained constant: to help individuals and families experiencing addiction and mental health conditions measurably improve their health and overall quality of life

Integrity House operates a broad network of services that includes a full suite of treatment options for substance use disorder; mental health services; gambling addiction services; physical health services; education and employment readiness support; care coordination; creative arts therapy; supportive housing; recovery programs; and community outreach services. Integrity is accredited from by the Commission on Accreditation of Rehabilitation Facilities (CARF), an independent, nonprofit accreditor of health and human services, at its highest level, and was voted one of America's Best Addiction Treatment Centers. Annually, Integrity House serves over 7,000 New Jersey residents through its treatment and outreach programs.

Apply today! Be part of an amazing interdisciplinary team committed to rebuilding lives, families and communities.

Integrity is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Integrity House openly supports and fully commits to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Pay: $22.00 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Education:

• Bachelor's (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person