What are the responsibilities and job description for the Business Development Representative position at Integrity Express Logistics?
The Business Development Representative (BDR) is responsible for identifying and developing new business opportunities through prospecting, lead generation, and customer acquisition activities. This role focuses on building and maintaining a pipeline of prospective enterprise-level customers and generating qualified new business opportunities aligned with company objectives.
The BDR qualifies prospective customers, develops early-stage business relationships, and coordinates the transition of new accounts to Enterprise Account Managers (EAMs) and Enterprise Customer Relationship Managers (ECRMs) for onboarding, service execution, and ongoing account management. This role is focused on new business development and does not maintain long-term ownership or management of customer accounts following transition to the enterprise teams.
The BDR works closely with sales leadership and internal business partners to support pipeline growth, maintain accurate prospecting activity, and contribute to enterprise sales objectives. This position requires strong communication skills, organization, professionalism, and the ability to work effectively in a fast-paced, metrics-driven environment.
Responsibilities
Sales Prospecting & New Business Acquisition
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
The BDR qualifies prospective customers, develops early-stage business relationships, and coordinates the transition of new accounts to Enterprise Account Managers (EAMs) and Enterprise Customer Relationship Managers (ECRMs) for onboarding, service execution, and ongoing account management. This role is focused on new business development and does not maintain long-term ownership or management of customer accounts following transition to the enterprise teams.
The BDR works closely with sales leadership and internal business partners to support pipeline growth, maintain accurate prospecting activity, and contribute to enterprise sales objectives. This position requires strong communication skills, organization, professionalism, and the ability to work effectively in a fast-paced, metrics-driven environment.
Responsibilities
Sales Prospecting & New Business Acquisition
- Conduct outbound prospecting activities, including cold calling, email outreach, networking, and other lead generation strategies, to identify potential enterprise-level customers.
- Build and maintain a pipeline of prospective customers through consistent prospecting activity and follow-up efforts.
- Identify, qualify, and develop new business opportunities based on customer fit, transportation spend, geography, modes, and business needs.
- Schedule and participate in discovery calls and initial customer meetings.
- Present IEL’s services and value proposition aligned with customer needs and business objectives.
- Support the onboarding process for newly acquired customers.
- Coordinate the transition of newly acquired customers to Enterprise Account Managers (EAMs) and Enterprise Customer Relationship Managers (ECRMs).
- Communicate customer expectations, operational requirements, and relevant account information to internal teams to support a successful transition.
- Collaborate with Enterprise Account Sales Managers (EASM), Enterprise Sales Operations Managers (ESOM), and other internal business partners regarding account fit, onboarding, and transition planning.
- Maintain effective communication with internal teams throughout the customer acquisition and transition process.
- Maintain accurate and up-to-date records of prospecting activity, customer interactions, and pipeline updates within company systems.
- Represent IEL professionally in all customer interactions and communications.
- Follow established sales processes, procedures and best practices.
- High school diploma or GED required
- Experience with lead generation, prospecting, or sales development
- Strong verbal and written communication skills
- Ability to work independently while collaborating effectively with a team
- Basic proficiency in Microsoft Office and CRM systems
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.