What are the responsibilities and job description for the Planner position at Integrity Express Logistics?
At Integrity Express Logistics it is our overall mission to live up to our company name. We are a family-owned business with over 30 years of logistics experience. We earn our customer’s trust through innovative technology and operational efficiency to customize logistics solutions. We focus on customer relations and hiring the most reliable and driven employees. Together this formula has carried Integrity to where we are today.
We are seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. In this position your responsibilities would include appointment setting, data entry, email communication and load building. To be successful as a Scheduler you must thrive in a fast-paced work environment while also providing the best customer service experience possible.
As a Scheduler At Integrity You Will
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
We are seeking a highly organized Scheduler to provide daily support to a Logistics Account Executive. The Scheduler will report to the Sales Support Manager. In this position your responsibilities would include appointment setting, data entry, email communication and load building. To be successful as a Scheduler you must thrive in a fast-paced work environment while also providing the best customer service experience possible.
As a Scheduler At Integrity You Will
- Ensure the account runs smoothly daily by staying highly organized
- Assist in maintaining strong relationships with customers and carriers through consistent communication and award-winning customer service
- Perform various account management tasks such as load building, appointment scheduling, phone management and email correspondence
- Coordinate and plan pickup and delivery of shipments per customer requirements
- Communicate details about shipments with customer contact
- Revise previously scheduled appointments when issues occur
- Assist with billing as needed
- Ad hoc duties
- Competitive pay and opportunities for advancement
- Comprehensive benefits package that starts shortly after you do. Medical/Dental/Vision/Life Insurance, Paid Time Off, Company Matched 401k, Pet Insurance, Legal benefits, a generous employee referral program and more
- Tuition reimbursement and student loan repayment assistance
- Paid training from industry experts
- Supportive and team-centered work environment
- One of the fastest growing logistics companies in the country
- Team outings, catered lunches and family friendly events
- Laid-back dress code and an enjoyable “Best Place to Work” atmosphere
- Focus, self-motivation, problem solving skills and strong attention to detail
- Top notch customer service skills
- Ability to work in a fast-paced, ever-changing setting
- A positive attitude and the ability to communicate effectively
- High school graduate or equivalent
- Proficiency in keyboarding and able to maintain the technical knowledge necessary to perform the job effectively, specifically Microsoft Office products
- Administrative, scheduling or logistics account management experience
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.