What are the responsibilities and job description for the Administrative Front Office Coordinator position at Integrative Wellness LLC?
Job description:
Administrative Front Office Coordinator
Here we grow again! Come grow your career with Integrative Wellness, LLC (InWell) — a thriving, client-centered mental health and addictions practice with 12 years of success serving clients across Boone, Clinton, and Montgomery counties.
You’ll join a team embedded in the community, providing services in:
- Boone County schools
- Witham Pediatrics
- Witham Pain Management
- Witham Family Medicine - Thorntown
- Witham Physician Specialty Center - Crawfordsville
- Sylvia’s Child Advocacy Center
- Boone County Jail
- And multiple office locations in Lebanon, Zionsville, Crawfordsville, Thorntown, and Frankfort
We’re currently seeking a Administrative Front Office Coordinator to join our Lebanon office.
We are looking for a friendly, dependable, reliable, self-motivated person who can multitask and provide a positive experience for our clients as you assist them in checking in and completing their registration.
This is a full-time position 40 hours per week.
Work hours are:
Monday through Friday 8:00 a.m. to 5:00 p.m.
ESSENTIAL JOB FUNCTIONS:
- Maintain good working relationships with each member of the admin team.
- Greet and check in clients for their appointments
- Collect payment from clients at the time of service and post payment.
- Schedule clients for follow-up visits
- Verify insurance benefits accurately and verbally explain those benefits to the client.
- Scanning
- Insurance denial follow-up
- Assists with special projects; audits, reporting, research, etc.
- Maintains departmental and/or individual work queues and reports as required.
- Documents patient account notes for all interactions/transactions.
- Maintains productivity and quality standards set forth by the department.
JOB REQUIREMENTS, SKILLS AND KNOWLEDGE REQUIRED:
- High School Diploma required
- Experience with Microsoft Office or Google Platform
- Excellent written and verbal communications
- Must work well under pressure
- Professionalism
- Customer Service Focused
- Attention to detail
- Dependability is important
- Excellent communication skills both verbal and written
- Time Management
- Problem solving
- Positive Attitude
- Medical office experience helpful but not required
What We Offer
- Paid Time Off (PTO)
- Paid Holidays
- Short-Term Disability (STD), Long-Term Disability (LTD), Life, and Accidental Insurance (AFLAC)
- Growth and advancement opportunities
If you’re passionate about making a real difference in a collaborative, community-focused environment that values holistic care, we’d love to hear from you!
Job Types: Full-time
Work Location: In person
Job Type: Full-time
Benefits:
- Dental insurance
- Employee assistance program
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
Work Location: In person