What are the responsibilities and job description for the Patient Account Representative position at Integrated Resources, Inc.?
Pay range – $20/hr. to $22/hr. on w2
Job Summary
This position supports back-end revenue recovery by ensuring the timely and accurate processing of patient accounts for third-party payors and patients/guarantors.
Job Responsibilities
- Maintain a professional and positive patient and family experience, serving as a key point of contact and the organization’s final impression.
- Claims Processing: Resolve front-end claim edits to ensure accurate and timely submission of clean claims to third-party payors for adjudication.
- Account Follow-Up: Follow up on outstanding patient accounts to identify reasons for delayed or delinquent processing, resolve technical denials, ensure timely and accurate claim processing, and reconcile outstanding balances.
- Perform additional revenue cycle duties as assigned by the Revenue Cycle Practice Manager, in accordance with team goals and organizational performance standards.
Required Skills & Experience
- Two or more years of medical billing or coding experience, including exposure to payors.
- Experience with durable medical equipment (DME) billing.
- Knowledge and understanding of medical terminology.
- Knowledge of commercial insurance carriers and standard insurance forms.
- Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook.
- Strong customer service, organizational, and attention-to-detail skills, with the ability to work independently.
- Ability to collaborate effectively and solve problems within the department and across the organization.
- Ability to multitask, adapt to changing priorities, and respond quickly to evolving business needs.
Preferred Skills & Experience
- One to three years of experience in customer service, administration, or a healthcare setting.
Work Schedule
- Days: Monday through Friday
- Hours: 7:00 AM – 4:30 PM
Salary : $20 - $22