What are the responsibilities and job description for the Workstation Support Technician position at Integrated Resources, Inc ( IRI )?
Position: Workstation Support Technician
Location: Topeka, KS 66618 (100% Onsite)
Duration: 12-Month W-2 Contract (High possibility of extension)
Pay Rate: $24.66/hour on W-2
Shift: Monday–Friday | 7:00 AM – 4:00 PM CST
Key Responsibilities:
- Provide desktop/workstation support for end users
- Install, configure, and troubleshoot Windows hardware and software
- Resolve issues related to Active Directory, DNS, VPN, printers, and network connectivity
- Set up new workstations, user accounts, and required applications
- Document incidents and resolutions in the ticketing system
- Deliver exceptional customer service both in person and remotely
Required Skills:
- 2 years of Workstation/Desktop/Technical Support experience
- Strong Windows troubleshooting skills
- Active Directory, DNS, and VPN knowledge
- Hardware & software installation and support
- Excellent customer service and communication skills
- Valid driver's license
Nice to Have:
- CompTIA A or Microsoft Desktop Support certification
- Experience with ticketing systems
- Previous face-to-face end-user support experience
If you're interested, please send me your updated resume (Word/PDF) and let me know a convenient time to connect. I'd be happy to discuss the role in more detail.
If this opportunity isn't the right fit, I'd appreciate it if you could share it with someone in your network who may be interested. We also offer a referral bonus for successful referrals.
Looking forward to hearing from you!
Salary : $23 - $24