What are the responsibilities and job description for the Lead Pharmacy Technician position at Integrated Life Choices?
At Integrated Life Choices, we are a proud 100% employee-owned organization committed to supporting individuals with intellectual and developmental disabilities. We aim to provide exceptional support that fosters independence, inclusion, and personal growth. As an employee-owned company, every team member plays a vital role in our success, ensuring that our workplace is collaborative, innovative, and supportive. We hope you will consider joining us as an employee owner.
Integrated Life Choices (ILC) is seeking a compassionate and dedicated individual to join our team as a Lead Pharmacy Tech.
The Lead Pharmacy Technician plays a pivotal role in overseeing the daily operations of the pharmacy technician team within a long-term care setting. This leadership position ensures accurate, efficient, and compliant preparation and delivery of medications, while fostering a collaborative and high-performing technician workforce. The Lead Technician serves as the primary liaison between the technician team and pharmacy leadership, driving quality, accountability, and continuous improvement.
Key Responsibilities
Leadership & Team Oversight
- Mentor pharmacy technicians, providing training, guidance, and performance feedback
- Coordinate technician schedules, task assignments, and workflow to optimize efficiency
- Serve as the first point of contact for technician-related issues, escalations, and conflict resolution
- Promote a culture of accountability, professionalism, and continuous learning
Medication Preparation & Dispensing
- Ensure prescriptions are accurately filled and labeled using automated and manual systems
- Oversee preparation of blister compliance packs for delivery
Regulatory Compliance
- Monitor technician adherence to DEA, state boards of pharmacy, CMS, and facility-specific protocols
- Lead internal audits and support external inspections with documentation and readiness
- Ensure proper handling and documentation of controlled substances
Inventory & Supply Chain Management
- Oversee inventory processes including stock rotation, expiration tracking, and reordering
- Manage technician execution of returns, recalls, and waste disposal procedures
- Collaborate with procurement and pharmacists to resolve inventory discrepancies
Communication & Coordination
- Act as liaison between technicians, pharmacists, and facility staff to ensure smooth operations
- Support transitions of care by coordinating discharge medication preparation and profile updates
- Assist with formulary management and medication-related inquiries
Technology & Documentation
- Ensure accurate use of pharmacy software systems (e.g., FrameworkLTC, Framework ECM)
- Maintain high standards for documentation of dispensing, billing, and inventory transactions
- Lead technician participation in quality assurance and process improvement initiatives
Qualifications
- High school diploma or equivalent; pharmacy technician certification preferred (CPhT)
- Active state pharmacy technician license (as required)
- Minimum 3–5 years of experience in LTC, retail, or institutional pharmacy setting
- Prior experience in a supervisory or lead technician role strongly preferred
- Strong organizational, communication, and leadership skills
Preferred Skills
- Proficiency in medication reconciliation and MAR documentation
- Experience training and mentoring pharmacy staff
- Ability to manage multiple priorities in a fast-paced environment
Working Conditions
- May involve standing for extended periods and lifting up to 25 lbs
- Flexible shifts including evenings, weekends, and holidays as needed
- Exposure to confidential patient information; HIPAA compliance required
