Lead Pharmacy Technician

Integrated Life Choices (ILC) is seeking a compassionate and dedicated individual to join our team as a Lead Pharmacy Tech.

The Lead Pharmacy Technician plays a pivotal role in overseeing the daily operations of the pharmacy technician team within a long-term care setting. This leadership position ensures accurate, efficient, and compliant preparation and delivery of medications, while fostering a collaborative and high-performing technician workforce. The Lead Technician serves as the primary liaison between the technician team and pharmacy leadership, driving quality, accountability, and continuous improvement.

Key Responsibilities

Leadership & Team Oversight

· Mentor pharmacy technicians, providing training, guidance, and performance feedback

· Coordinate technician schedules, task assignments, and workflow to optimize efficiency

· Serve as the first point of contact for technician-related issues, escalations, and conflict resolution

· Promote a culture of accountability, professionalism, and continuous learning

Medication Preparation & Dispensing

· Ensure prescriptions are accurately filled and labeled using automated and manual systems

· Oversee preparation of blister compliance packs for delivery

Regulatory Compliance

· Monitor technician adherence to DEA, state boards of pharmacy, CMS, and facility-specific protocols

· Lead internal audits and support external inspections with documentation and readiness

· Ensure proper handling and documentation of controlled substances

Inventory & Supply Chain Management

· Oversee inventory processes including stock rotation, expiration tracking, and reordering

· Manage technician execution of returns, recalls, and waste disposal procedures

· Collaborate with procurement and pharmacists to resolve inventory discrepancies

Communication & Coordination

· Act as liaison between technicians, pharmacists, and facility staff to ensure smooth operations

· Support transitions of care by coordinating discharge medication preparation and profile updates

· Assist with formulary management and medication-related inquiries

Technology & Documentation

· Ensure accurate use of pharmacy software systems (e.g., FrameworkLTC, Framework ECM)

· Maintain high standards for documentation of dispensing, billing, and inventory transactions

· Lead technician participation in quality assurance and process improvement initiatives

Qualifications

· High school diploma or equivalent; pharmacy technician certification preferred (CPhT)

· Active state pharmacy technician license (as required)

· Minimum 3–5 years of experience in LTC, retail, or institutional pharmacy setting

· Prior experience in a supervisory or lead technician role strongly preferred

· Strong organizational, communication, and leadership skills

Preferred Skills

· Proficiency in medication reconciliation and MAR documentation

· Experience training and mentoring pharmacy staff

· Ability to manage multiple priorities in a fast-paced environment

Working Conditions

· May involve standing for extended periods and lifting up to 25 lbs

· Flexible shifts including evenings, weekends, and holidays as needed

· Exposure to confidential patient information; HIPAA compliance required