Patience Experience Coordinator

Patient Experience Coordinator (PEC)

Sales Leader for a Plastic Surgery Practice

Are you a dynamic and motivated sales leader? Do you have experience in aesthetics or cosmetic surgery and a passion for elevating the patient experience? If so, we may be looking for you! We’re recruiting a Patient Experience Coordinator to join Integrated Aesthetics. This pivotal patient care role leverages sales acumen to support the growth of the practice, build relationships, and promote a collaborative, team-oriented atmosphere.

Integrated Aesthetics is a premier aesthetic practice offering a comprehensive range of cosmetic surgery and med spa services. Joining their team means being part of a transformative journey, where you can witness firsthand how patients change their lives for the better. Their team operates within the EOS (Entrepreneurial Operating System®) framework and embodies the core values of people-centric, integrity & trust, growth mindset, and curiosity & cutting edge. Sound like you’d fit in? Apply today!

EDUCATION AND EXPERIENCE

• Proven track record of success (2 years) in luxury or high-caliber sales, ideally within cosmetic surgery or a related field.
• Experience in a surgical setting and foundational understanding of the surgical patient journey ideal.

ESSENTIAL SKILLS AND ABILITIES

• Compassionate approach and belief in the transformative power of aesthetics, with the ability to sell a luxury experience while remaining sensitive to patient goals.
• Strong presentation, communication, and closing skills.
• High-end, boutique customer service skills.
• Excellent organizational skills.
• Highly self-motivated and growth-oriented, with a desire to achieve both personal and team goals.
• Collaborative manner with team and physicians.
• Spanish fluency a plus.

RESPONSIBILITIES

• Drive Sales with Integrity & Trust: Engage with 50–100 patient prospects daily via phone and in person, promoting plastic surgery and med spa offerings with honesty and authenticity.
• Be People-Centric with Patient Care: Build lasting, trusting relationships from the first point of contact, guiding patients with empathy and understanding through their aesthetic journey.
• Stay Organized & Accountable: Manage tasks with precision, leveraging tools and systems (e.g., PatientNOW, LeadLoop) to keep processes efficient and aligned with EOS principles.
• Embody a Growth Mindset: Embrace challenges as opportunities, learn from setbacks, and support teammates in achieving shared goals.
• Be Curious & Cutting Edge: Approach patient care and sales strategies with curiosity, seeking innovative solutions that keep the practice at the forefront of aesthetics.

The base salary range for this position is $24-28/hour (plus excellent commission opportunity), dependent upon skills and experience.

Integrated Aesthetics has partnered with VMG Health to conduct the recruiting process.