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Outreach & Engagement Specialist - QMHP

Integral Care
Integral Care Salary
Austin, TX Full Time
POSTED ON 7/24/2026
AVAILABLE BEFORE 9/23/2026


Job Number: 26-12934 / 26-12935

Job Summary: This position is based out of the Southbridge Shelter, which is operated by The Other Ones Foundation (TOOF) in collaboration with the Homeless Strategy Office (HSO). The Southbridge Shelter is a community-based program that is tasked with serving individuals experiencing homelessness in encampments identified by HSO. This position's primary aim is to navigate individuals to housing and provide comprehensive, wrap-around support throughout the process. Addressing mental health, medical, and substance use needs are common goals in addition to housing.

Outreach and Engagement Specialists provide services to individuals experiencing homelessness who may be diagnosed with severe mental illness, co-occurring substance use disorders and/or chronic health conditions. The focus of this work is to connect individuals with resources and services to ultimately assist them in obtaining housing. Services delivered are based on trauma-informed and safer suicide care interventions.

Qualified Mental Health Professionals (QMHP) embrace trauma-sensitive and informed practices, provide Suicide Safer care, and foster a supportive and welcoming environment. QMHPs operate in a dynamic environment, develop extensive knowledge of community resources, collaborate with interdisciplinary teams, and cultivate a clinical skill set by forging therapeutic relationships with community members and/or stakeholders. Interventions and services can be both office- and community-based and may require the use of a personal automobile. Individuals served may be diagnosed with mental illness, co-occurring substance use disorders, chronic health conditions, and/or IDD.

Staff members in this position are working under the supervision of a clinically licensed professional who provides ongoing evaluation and oversight of all assessments, diagnoses and treatment. At this level, clinical assignments may be of moderate complexity and are handled with considerable independence, and complicated cases receive closer clinical review and supervision.

Services provided may include individual, family, and/or group skills training using evidence-based interventions, crisis assessment, and case management.

Work is performed under general supervision with moderate latitude for the use of initiative and independent judgment.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education:

  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's degree preferred.

License: 

Required:

  • Current and valid driver's license and a clean driving record.

Experience:

Preferred:

  • 1 year working with unhoused individuals and/or community outreach experience.
  • Bilingual in Spanish.

Hours: Full - Time.

Workdays: Monday - Friday.

Workhours: 8:00AM - 5:00PM.

Salary: $24.18 - $25.39, based on education.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits:

  • Medical, Dental, and Vision insurance
  • Generous vacation/holiday/sick leave
  • Life and Short-term/Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • 403(b) retirement account
  • Gold's Gym membership discount
  • Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

This position requires the employee to reside in the state of Texas.

Salary : $24 - $25

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