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Relief Crisis Coordinator (QMHP) - IDD

Integral Care-Austin, TX
Austin, TX Full Time
POSTED ON 4/23/2026
AVAILABLE BEFORE 5/21/2026
Job Number: 26-12550

Job Summary: Intellectual/Developmental Disabilities (IDD) Department is hiring a Relief Crisis Intervention Specialist (CIS). As a CIS, you will work closely on a small team to help people with co-occurring IDD and mental health needs prevent and manage crises. CIS services are meant to last 30-90 days. You will serve clients who have either suspected or confirmed IDD. For clients with suspected IDD, you will assist them with the IDD eligibility process, which can include contacting schools and hospitals to find records. For clients with a confirmed IDD, you will provide skills training, complex case management, and intensive cross-systems collaboration to help clients prevent or manage crises. All CISs complete a variety of assessments, including the C-SSRS to screen for suicide risk, and the Narrative or Discovery Tool to understand the needs and strengths of your client.

Individuals served through CIS will often have IDD and co-occurring mental health needs such as severe mental illnesses, substance use disorders, and/or chronic health conditions. They may have a spectrum of communication and cognitive abilities. CIS staff operate in a dynamic environment, develop extensive knowledge of community resources, collaborate with interdisciplinary teams, and cultivate a clinical skill set by forging therapeutic relationships with diverse community members. This is a community based position, and as a CIS, you will meet with clients in a variety of community settings, including their own homes, group homes, hospitals, jails, respite centers, and homeless shelters. CIS is largely community based and requires the use of a personal automobile. As a Relief CIS, there is flexibility to determine the days and hours of your preferred work schedule.

As a CIS, you may provide all or some of the following: provide coping skills necessary to manage symptoms/crises, provide support/training to the system of support, or to obtain services such as school, medical care, medication, nutritional assistance, financial assistance, transportation, legal assistance, housing, mental health, IDD, and resources fulfilling any basic need. CIS are working under the supervision of an LPHA who provides ongoing evaluation and oversight. Additional job duties maybe as assigned to meet the needs of the program.

Regular, predictable attendance is considered to be an essential requirement for this position. Other duties may be assigned. May require a flexible work schedule.

Integral Care employees are to strive to maintain a trauma sensitive workplace, to embrace trauma sensitive and informed practices, and to foster a supportive and welcoming environment of care.

Education

  • Graduated from an accredited college or university with a Bachelor's degree with a major specialization in Human/Behavioral/Social Services or related field. Master's Degree preferred.

License

Required:

  • Current and valid driver's license and a clean driving record.

Experience

Required:

  • At least 2 years of experience providing services to individuals diagnosed with intellectual and/or developmental disabilities.

Preferred

  • Bilingual in Spanish.

Hours: Relief.

Workdays: Monday-Friday.

Workhours: Relief.

Salary: $24.17 - $25.38 an hour based on education.

Position may be eligible for an additional shift differential pay.

  • Second Shift: $3.25/hour.
  • Third Shift: $7.25/hour.
  • Weekend Shift: $8.00/hour.

Why join us: Integral Care has proudly served Travis County residents for the past 50 years. As the largest provider of behavioral health services in Travis County, we are dedicated to improving the lives of adults and children living with mental illness, substance use disorder, and intellectual and developmental disabilities.

By joining our team, you will find rewarding work every day alongside people who have as much compassion as you. Join us, and together we can help improve the quality of life for the people we serve. Imagine your career at Integral Care!

Employee Benefits

  • Medical, Dental, and Vision insurance
  • Generous vacation/holiday/sick leave
  • Life and Short-term/Long-term Disability Insurance
  • Employee Assistance Program (EAP)
  • 403(b) retirement account
  • Gold's Gym membership discount
  • Mileage reimbursement

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, national origin, sexual orientation, gender identity, disability, veteran status, sex, or age.

For specific positions, additional compensation may be offered to candidates who are bilingual in English and another language deemed necessary for the role.

LPHA Keywords: Mental Health Therapist, Mental Health Counselor, Licensed Professional Counselor, LPC, Licensed Clinical Social Worker, LCSW, Licensed Marriage and Family Therapist, LMFT, Behavioral Health Therapist, Psychotherapist, Senior Clinician, Licensed Clinician, Clinical Mental Health Professional, Program Therapist, LPHA, Licensed Practitioner of the Healing Arts, Licensed Practitioner, Therapist, Counselor

QMHP Keywords: Qualified Mental Health Professional, QMHP, Case Manager, Rehabilitation Specialist, Service Coordinator, Mental Health Professional, Mental Health Specialist, Social Worker

Salary : $24 - $25

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