What are the responsibilities and job description for the Domain Delivery Lead - Digital Marketing position at Intake IT Solutions?
Job Title: Domain Delivery Lead - Digital Marketing
Location: Alameda, CA
Duration: FTE
Educational Qualification* | BE / MCA / Any Master degree in Computer Science |
Experience Range | 12-18 years |
Tagline/Tech Stack Snapshot - | Digital Marketing | MarTech | Omnichannel | Salesforce | Veeva | AWS | CRM | Marketing Automation | Data & Analytics | AI Enablement | Agile Delivery | Vendor Management |
Role Summary | The Digital Marketing Domain Delivery Lead is responsible for driving end-to-end delivery of enterprise digital marketing solutions across the MarTech ecosystem. The role combines delivery leadership, domain expertise, stakeholder management, and governance to ensure scalable, high-quality, and business-aligned solutions. The individual will collaborate with business, technology, data, and vendor teams to deliver omnichannel marketing capabilities while driving operational excellence and AI-led innovation. |
Primary (Must have skills) | 1) 12 years of IT experience with significant experience in digital marketing/MarTech solution delivery, leading enterprise-scale initiatives. 2) Experience with MarTech platforms such as Salesforce, Veeva, AWS, or similar digital marketing ecosystems 3) Strong understanding of Digital Marketing, Omnichannel engagement, CRM, Marketing Automation, and Data & Analytics 4) Proven experience in end-to-end delivery leadership, including Agile delivery, stakeholder management, governance, and vendor management. 5) Demonstrated experience leading cross-functional global teams and delivering business outcomes through scalable technology solutions. |
Why This Role Matters - New addition (To be filled by Practice /DO) | This role is essential to strengthen Digital Marketing team overall process and domain expertise |
What You''ll Do/ Job Description of Role* | • Own end-to-end delivery of digital marketing solutions from planning through deployment and operational support. • Ensure delivery meets quality, timeline, budget, and scalability objectives. • Manage delivery risks, dependencies, and issue resolution proactively. • Act as the primary interface between Business, IT, Product teams, and external vendors. • Align technology delivery with business priorities and strategic objectives. • Drive stakeholder communication and executive-level reporting. • Provide leadership across the MarTech ecosystem, including Salesforce, Veeva, AWS, CRM, and omnichannel marketing platforms. • Guide solution design aligned with digital marketing best practices and enterprise architecture. • Establish and enforce governance frameworks including RACI, release management, testing standards, and operational readiness. • Monitor delivery KPIs and implement continuous improvement initiatives. • Ensure reliable integration across marketing platforms and enterprise systems. • Improve data quality, campaign measurement, analytics, and reporting capabilities. • Drive resolution of systemic platform and data quality issues. • Lead cross-functional teams across development, QA, architecture, data, and operations. • Manage vendor performance, delivery quality, and knowledge transfer. • Build a culture of accountability, collaboration, and continuous improvement. • Drive adoption of AI and automation to improve marketing effectiveness and operational efficiency. • Identify opportunities to leverage emerging technologies for enhanced customer engagement and delivery excellence. |
Soft skills/other skills | Communication Skills: Communicate effectively with internal and customer stakeholders Communication approach: verbal, emails and instant messages Interpersonal Skills: Collaborative mindset; comfortable working across delivery, product, and sales functions Ability to distill complex industry concepts into digestible insights for technical and non-technical audiences Self-driven, organized, and adaptive in a fast-paced environment Problem-Solving and Analytical Thinking: Capability to troubleshoot and resolve issues efficiently. Analytical mindset Task/ Work Updates Prior experience in working on Agile/Scrum projects with exposure to tools like Jira Provides regular updates, proactive and due diligent to carry out responsibilities |
What Success Looks Like | > Successfully deliver strategic digital marketing initiatives with high predictability and quality. > Establish consistent delivery governance, release management, and quality standards across the portfolio > Improve stakeholder satisfaction through transparent communication and reliable execution |
Secondary Skills (Good to have) | Experience in Life Sciences or healthcare domain. AI/ML and Generative AI use cases in digital marketing. |
Why Join Us | Be part of a dynamic digital transformaton team where technology, data, and AI come together to redefine customer engagement |