What are the responsibilities and job description for the Quality & Operations Specialist (Korean Bilingual) position at Intacsolution?
Job Title: Quality & Operations Specialist (Korean Bilingual)
Position Details
- Role: Quality & Operations Specialist (Warehouse Quality & Logistics)
- Pay Rate: Up to $25.00 / hr (Depending on experience and qualifications)
- Location: Coppell, TX (100% On-site / Warehouse Environment)
- Job Type: Contractor (Fixed Full-Time / 6–12 Months with high possibility of extension)
- Language: Bilingual English/Korean (Required)
- Education: Bachelor's Degree Required (Open to various majors including Logistics, Supply Chain, Engineering, or IT)
Role Summary
The Quality & Operations Specialist will oversee daily testing workflows, device validations, and inventory control operations within our Coppell fulfillment and logistics center. This role requires a bilingual professional capable of bridging communications between floor technicians, warehouse management, and global corporate stakeholders. Key responsibilities include managing parts ordering, auditing device inventory, and optimizing warehouse processing workflows to eliminate operational delays. The ideal candidate will possess a background in logistics, supply chain, or technical operations to effectively manage physical assets and generate data-driven quality reports.
The Quality & Operations Specialist will oversee daily testing workflows, device validations, and inventory control operations within our Coppell fulfillment and logistics center. This role requires a bilingual professional capable of bridging communications between floor technicians, warehouse management, and global corporate stakeholders. Key responsibilities include managing parts ordering, auditing device inventory, and optimizing warehouse processing workflows to eliminate operational delays. The ideal candidate will possess a background in logistics, supply chain, or technical operations to effectively manage physical assets and generate data-driven quality reports.
Top Skills
- Logistics & Inventory Control: Strong organizational skills to manage high-volume parts orders and device inventory allocations within a fast-paced warehouse environment.
- Bilingual Technical Communication: Full professional proficiency in both English and Korean to coordinate cross-functional tasks and report operational KPIs to management and global headquarters.
- Quality Assurance & Audit: Proven ability to establish standardized inspection workflows, execute detailed cosmetic/functional validations, and drive root-cause resolutions for defects.
Key Responsibilities
- Warehouse Inventory & Parts Control: Manage complete parts fulfillment operations and device inventory logs to guarantee 100% stock availability for technical teams. Implement tracking improvements within the distribution center to drastically reduce missing, misplaced, or unused components.
- Quality Assurance & Device Testing: Standardize receiving inspection workflows and technical testing documentation to maintain consistency across the floor. Execute and audit high-volume test scenarios per batch to secure top-tier accuracy in cosmetic and functional validations.
- Operational Leadership & Workflow Planning: Coordinate daily testing and sorting operations for a team of technicians and warehouse operators. Drive overall floor productivity through structured daily task planning and priority setting.
- Defect Isolation & Root-Cause Analysis: Identify recurring product defects, sorting discrepancies, and transit damages. Collaborate with logistics and engineering teams to implement corrective actions, cutting downstream customer-reported failures.
- Bilingual Reporting & Documentation: Produce and distribute detailed weekly warehouse operational, inventory accuracy, and quality metrics in both English and Korean to enhance leadership visibility into bottleneck risks.
Qualifications
- Education: Bachelor's Degree required. Highly preferred majors include Supply Chain Management (SCM), Logistics, Operations Management, Electronics & Communication Engineering, Computer Information Systems (CIS), or Information Technology.
- Language Skills: Must be bilingual (fluent/proficient in both Korean and English, written and verbal).
- Experience: 1–3 years of experience in warehouse operations, quality control, inventory management, logistics, or tech testing environments is preferred. (Motivated graduates with relevant SCM/Logistics/Technical degrees are encouraged to apply).
- Technical Skills: High proficiency with Microsoft Office Suite (especially MS Excel for data entry, inventory tracking, and pivot table analysis). Familiarity with Warehouse Management Systems (WMS) or ERP systems is a plus.
Core Competencies
- Warehouse Adaptability: Comfortable working full-time on-site within a dynamic warehouse/distribution center environment and interfacing directly with cross-functional floor teams.
- Attention to Detail: Meticulous approach to recording stock movements, validating product serial numbers, and maintaining absolute asset tracking integrity.
- Problem-Solving & Analytics: Analytical ability to interpret defect data trends, audit inventory variances, and execute process optimization loops.
Salary : $25