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Personal Lines Account Manager

Insurance Advantage Agency
Grand Rapids, MI Full Time
POSTED ON 4/6/2026
AVAILABLE BEFORE 6/5/2026

About Us:
We are a fun, fast-growing independent insurance agency with a collaborative team environment and a strong commitment to client service. As we continue to expand, we’re looking for an experienced and well-rounded Personal Lines Account Manager to join our team.

Position Overview:
The Personal Lines Account Manager will be responsible for helping to providing exceptional customer service, support client retention and growth. This role requires a proactive professional with strong industry knowledge and the ability to handle multiple responsibilities with confidence and efficiency.

Key Responsibilities:

  • Manage and service an established personal lines book of business
  • Respond to client inquiries regarding coverage, billing, and policy changes
  • Process endorsements, renewals, and new business applications
  • Review policies for accuracy and recommend appropriate coverage options
  • Build and maintain strong client relationships
  • Work closely with carriers and internal team members to ensure client satisfaction

Qualifications:

  • Minimum of 10 years of independent agency experience in personal lines
  • Strong knowledge of personal insurance products (home, auto, umbrella, etc.)
  • Excellent communication and customer service skills
  • Highly organized with strong attention to detail
  • Ability to work independently and as part of a team
  • Licensing required

What We Offer:

  • Competitive salary
  • Sign-on bonus
  • IRA matching
  • Health benefits including vision and dental coverage
  • Paid holidays and time off
  • Supportive, team-oriented work environment
  • Opportunities for growth within a thriving agency

If you’re a motivated professional looking to bring your experience to a dynamic and growing office, we’d love to hear from you!

Pay: $65,000.00 - $80,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience:

  • Independent : 10 years (Required)

License/Certification:

  • P & C license (Required)

Work Location: In person

Salary : $65,000 - $80,000

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