What are the responsibilities and job description for the Education Coordinator position at Institute of Information Management (IIM), Africa?
Company Description
The Institute of Information Management (IIM) Africa is a premier professional institute dedicated to advancing competence and professionalism in the information management and information security industry. As a membership-driven association, IIM Africa serves the community of Records and Information Management (RIM) professionals, providing leadership, education, and a platform for idea exchange. The institute remains vendor neutral and offers objective insights and guidance on technology options. Our services include training, certification, consultancy, research, publishing, summits, and conferences.
Role Description
This is a full-time on-site role. The Education Coordinator will be responsible for developing and delivering educational programs, coordinating training sessions, and ensuring effective communication with members. The coordinator will also manage customer service inquiries, assist with pedagogy development, and support various educational initiatives of the institute.
Qualifications
- Education and Pedagogy skills
- Strong Communication skills
- Customer Service and Training expertise
- Ability to work collaboratively with a team
- Experience in information management or a related field is beneficial
- Bachelor's degree in Education, Communications, or a related field