What are the responsibilities and job description for the Business Analyst position at InstantServe LLC?
Seeking an experienced Business Analyst 3 to support the Electronic Vital Events Registrar (TxEVER) system and front-line business operations within Vital Statistics Services (VSS). The selected candidate will analyze business processes, gather and document requirements, develop project plans, recommend process improvements, and collaborate with stakeholders to ensure continuity of mission-critical vital records operations.
Key Responsibilities
- Analyze business systems, workflows, and user requirements.
- Gather, document, and validate business and functional requirements.
- Perform business process analysis and process improvement initiatives.
- Develop project work plans, estimates, and monitor project progress.
- Evaluate technology solutions and provide recommendations.
- Prepare reports, documentation, and presentations for management.
- Coordinate with technical teams and business stakeholders.
- Support TxEVER system enhancements and operational continuity.
- Assist with issue resolution and business process optimization.
- Manage small to medium-sized projects as needed.
Required Skills & Experience
- 8 years of Business Analysis experience.
- Strong knowledge of Vital Statistics laws, policies, procedures, and regulations.
- Experience with:
- Business analysis methodologies
- Project planning and organization
- Business process analysis and process improvement
- Requirements gathering and documentation
- IT application analysis and evaluation
- Advanced proficiency with:
- Microsoft Word
- Excel
- PowerPoint
- Project
- Visio
- Excellent analytical, organizational, and problem-solving skills.
- Strong verbal and written communication abilities.
- Experience creating project work plans, work estimates, and progress tracking.
- Ability to analyze data, prepare reports, and present findings.
- Ability to manage priorities and work independently.
Work Schedule
- Monday – Friday
- 8:00 AM – 5:00 PM (CST)
- Occasional evenings/weekends as required.
Important Notes
- 100% Onsite in Austin, TX.
- Local Texas candidates only.
- No relocation candidates will be accepted.
- Candidates must undergo a background check before onboarding.