What are the responsibilities and job description for the Account Executive position at Instant?
We're looking for an Account Executive to drive Instant’s next chapter of growth by bringing our Al-powered retention marketing suite of tool to the top ecommerce brands across the world. You'll own the full sales cycle - from outreach to close - turning curiosity into conviction and conviction into contracts. If you thrive on momentum, storytelling, and multithreaded deals, this is your arena.
Why Instant:
Instant is the world’s first AI-powered marketing manager built for ecommerce. Today, we’re quickly becoming the most important piece of technology to help the fastest growing brands on the planet to significantly scale their revenue - on autopilot. We're reinventing how brands bring their lost shoppers back to purchase through AI-powered email and SMS retention marketing. Our ambition is to be just as important and essential as Meta when it comes to helping an ecommerce brand scale.
This is a rare chance to help build a generational company at a true inflection point. Today, we service over 1,000 of the worlds fastest growing brands like ThirdLove, David Protein, Liquid I.V. and Meshki, with Instant’s products generating over 30% of our customers annualised revenue. We have strong product-market fit, adding more than $1M in ARR every month, 100M’s of shoppers interacting with Instant everyday, and the backing of world-class investors with over $35M raised from Blackbird, Hummingbird and Hubspot. We’re scaling fast.
The work is ambitious, the talent bar is high, and the opportunity for growth - personal, professional, and financial - is unmatched. Instant would be the fastest moving company you’d ever be apart of in your career. So, if you consider yourself ambitious, we invite you to join us!
What we’re looking for:
- Proven success closing mid-market or enterprise SaaS deals
- Track record of full-cycle selling - prospecting, discovery, demos, negotiation, and close
- Strong communicator who can translate technical and product concepts into clear business value
- Experience navigating multi-stakeholder deals across product, engineering, and leadership
- Builder mindset - you're excited to shape GTM motions and systems in a fast-scaling org
- Curiosity and hunger to master Instant’s product deeply; you lead with insight
- Comfort with ambiguous, high-growth environments where speed and precision matter
- Bonus: Experience selling Al or retention marketing tools.
What you’ll do:
- Own and run end-to-end sales cycles with precision - from first touch to signed contract
- Craft strategic account plans that identify whitespace, map stakeholders, and unlock expansion
- Lead compelling demos and discovery sessions, tailoring value to technical and business buyers
- Collaborate cross-functionally with Product, Marketing, and Customer Success to deliver seamless onboarding and retention
- Build ROI-driven business cases that connect Instant’s capabilities to real outcomes
- Maintain pipeline accuracy and forecasting discipline across all active deals
- Use insights from customer conversations to influence product roadmap and GTM strategy
- Champion a repeatable, data-driven GTM motion as we scale from startups to enterprise
The on-target earnings for this role are $200,000–$240,000 USD, with uncapped commission.
We offer a comprehensive benefits package including employee equity, competitive compensation, generous PTO Medical, Vision, Dental coverage, $1K annual wellness stipend and daily team lunch. This role is hybrid, based in our New York office on W 21ST, 3 days per week (Tuesday, Wednesday, Thursday).
Salary : $1,000