What are the responsibilities and job description for the Phone Repair Technician position at Instant Phone Repair?
Company Description
Instant Phone Repair is a reputable company located in Howell, Michigan, at 1500 Lawson Drive, Howell MI 48843. We are dedicated to providing reliable, fast, and high-quality phone repair services to our customers. Our commitment to excellence has made us a trusted name in the industry. We focus on delivering outstanding customer service and technical expertise to ensure every device is restored to its optimal functionality.
Role Description
This is a full-time, on-site role for a Phone Repair Technician, based in Howell, MI. The Phone Repair Technician will diagnose and repair a wide range of mobile phone issues, including hardware and software troubleshooting. Responsibilities include equipment maintenance, delivering exceptional customer service, and ensuring repairs are completed efficiently. Additional tasks may include maintaining a clean and organized workstation and accurately documenting repairs.
Qualifications
- Experience with Computer Repair And Diagnostic
- Strong Troubleshooting skills to identify and resolve technical issues
- Customer Satisfaction expertise with a focus on delivering quality service
- Effective Communication skills for interacting with customers and team members
- Familiarity with mobile phone hardware and software is highly desirable
- Ability to work efficiently in an on-site environment
- High school diploma or equivalent, with relevant technical certifications being a plus