Senior Payroll Manager

Payroll Manager – Shared Services - ACTIVE CPP A MUST!

Our client is seeking an experienced Payroll Manager to lead a high-volume, multi-state U.S. and multi-province Canadian payroll operation within a Shared Services environment. Reporting to the Payroll Director, this role oversees a team of 24 direct and indirect reports and is responsible for delivering accurate, timely payroll with exceptional customer service.

Key Responsibilities

• Oversee accurate and timely processing of biweekly, weekly, and semi-monthly payrolls for salaried, hourly, tipped, seasonal, and union employees across the U.S. and Canada.
• Lead, mentor, and develop payroll team members, providing performance management, coaching, and goal-setting.
• Maintain strong communication and team cohesion in a fast-paced, high-volume environment.
• Produce and analyze payroll reports for leadership, HR, Benefits, Risk Management, and other departments.
• Serve as the primary payroll liaison to internal and external service providers.
• Ensure compliance with internal controls, SOX requirements, and regulatory obligations.
• Partner with HR, Accounting, and other departments to resolve payroll issues promptly.
• Apply change-management best practices and continuously improve payroll processes and customer service quality.
• Protect the confidentiality and security of all payroll data.
• Manage timelines for pay corrections, inquiries, and reporting; handle special projects as assigned.
• Minimal travel may be required.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• Minimum 7 years of payroll experience and 3 years as a Payroll Manager in a high-volume environment.
• CPP certification required.
• Strong knowledge of payroll systems, report writing, wage and hour laws, garnishments, payroll tax, and regulatory reporting.
• Proven ability to manage high-volume payroll (10,000 employees).
• Dayforce would be great to have.
• Experience in a publicly traded company preferred.
• Multi-state experience required, including California; Canadian payroll experience a plus.
• Excellent customer service, communication, and leadership skills.
• Hands-on approach, with the ability to troubleshoot issues and improve processes.
• Experience with timekeeping, POS, and other payroll-related systems.
• Proficiency in Microsoft Office Suite.

Benefits & Perks

• Medical, dental, and vision coverage for employees and families
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Generous paid time off, including holidays, sick time, and birthday leave
• Complimentary perks on events
• 401(k) with company match and stock program
• New parent benefits, caregiver leave, and childcare support
• Tuition reimbursement, student loan repayment programs, and internal development opportunities
• Volunteer time off and employee support resources

Paying $120,000 to $130,000 with bonus must have CPP and large company experience.

Please apply with a Word resume for review.