Refugee Economic Empowerment Coach (Birmingham)

Economic Empowerment Coach (Birmingham) 

Inspiritus’ Refugee & Immigrant Services team provides services to refugees and immigrants to guide them on a path from surviving to thriving. Headquartered in Atlanta, Georgia, we provide quality services to newcomers in and around Savannah, Nashville, Birmingham, and Atlanta. Under the direction of the Economic Empowerment Program Manager, the Economic Empowerment Coach will provide direct services to low/moderate-income individuals seeking employment and financial counseling services. Primary responsibilities include job development, job placement and assisting clients in developing plans of action that are intended to help the client reach their goals and achieve financial stability. The Economic Empowerment Coach will cultivate relationships with employers and with employment-related community resources, including private employment agencies and the Georgia Department of Labor, private and public agencies, and financial institutions as a means of developing resources to best serve clients. Responsibilities include client recruitment, assessment, and enrollment; financial coaching and career counseling; job development; job placement; resource development; report writing, data management, and case file monitoring. S/he is expected to focus services in a one-on-one counseling format. However, the coach might also conduct classes and workshops on topics such as budgeting, credit building, and banking products. S/he will report directly to the Economic Empowerment Program Manager.

Position Details:

• Full Time
• Refugee & Immigrant Services
• Program: Economic Empowerment
• Reports to Client Services Manager
• Located in: Birmingham
• Work Environment: This is a hybrid position requiring days in-office on a weekly basis. 
• Travel is estimated at 15-20%.
• Standard operating hours for Refugee Services are 8:30 am – 5:00 pm. Exact starting and end hours can be discussed and adjusted with direct supervisor.
• Annual Compensation: $40,000 - $45,000

Responsibilities:

• Initiate and develop, group trainings and instructional opportunities to generate program awareness and individual one-on-coaching clients.
• Assess client needs via financial health assessment and develop individual action plans with each client.
• Provide individualized financial counseling sessions and meet grant outcome goals for the year.
• Make appropriate referrals and integrate other wrap-around supports (i.e. benefits, tax preparation, specialized employment preparation, job readiness training) into counseling to achieve greater results.
• Identifies and contacts appropriate employers who will provide appropriate level jobs at market rates in suitable work sites
• Documents each employer contact and all employer information on the shared job data bank
• Interviews clients and assesses their education, marketable job skills, career goals, and individual barriers to employment
• Orients groups of clients to the U.S. workplace and to area job market
• Assists clients (or refers for assistance) with online job searches and applications
• Interacts with clients to ensure a suitable match between a client and a potential employer.
• Transports clients to job interviews or arranges alternative transportation
• Interprets for clients as required or arranges for interpretation
• Maintain program client’s files.
• Engage in ongoing follow-up with clients on a predetermined grant required schedule.
• Collect, input, track and report required client data using client management database.
• Participate in initial trainings and ongoing professional development trainings.
• Follow required protocol and program requirements.
• Maintain a neat and clean work area.
• Meet all grant outcome goals.
• Helps ensure the coordination and integration of services. Coordinates program activities with related activities within the department and in other departments to ensure efficiency and economy.
• Assists in securing funding for current and new programs
• Ability to articulate the mission, objectives, and programs of the organization.
• Conforms with and abides by all regulations, policies, work procedures and instructions.
• Complies with the various federal, state or local laws that apply to and regulate the job responsibilities.
• Participates in training, fundraising events and other Inspiritus activities and initiatives such as performance and quality improvement (PQI).
• Strives toward excellence in the areas of innovation, performance and extraordinary acts.
• Participates in Inspiritus functions and public relations activities.
• Perform all other miscellaneous responsibilities and duties as assigned.

Financial Responsibilities:

• Manages funds and other INSPIRITUS assets i.e. supplies and equipment in a manner that is considered productive in the best interest of INSPIRITUS, and conforms with the approved budgets.

Performs other duties as assigned.

Qualifications:

• Bachelor’s degree or international equivalent in a business, finance, or accounting field and minimum of two years of previous direct work experience in employment or financial counseling, or an equivalent combination of education and experience 
• Excellent oral and written communication skills in English
• Experience working in a culturally diverse environment
• Ability to balance the needs of the client and the employer
• Conviction about the capacity of people to grow and change
• Must have the ability to communicate with all persons in a culturally competent manner.
• Must be sensitive to the service population’s cultural and socioeconomic characteristics.
• Ability to set limits and maintain the helping role of the practitioner
• Excellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and Outlook
• Must own a personal multi-passenger vehicle, hold a valid Georgia Driver’s license, have a good driving record, and have appropriate personal auto insurance
• Or an equivalent combination of education, experience, competencies, skills and knowledge that ensures the successful completion of the essential job responsibilities.

The Economic Empowerment Coach role detailed in this description is not a comprehensive list of all duties that may be requested for the successful completion of this role and may garner some circumstantial duties deemed critical to meeting performance goals.

Physical Demands:

Regularly required to talk and hear. Required to stand, walk, sit, use hand to finger, handle or feel objects, tools and controls, and reach with hands and arms.

Required to operate personal vehicle.

Employees frequently lift and or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Inspiritus Supports a Diverse and Inclusive Culture:

Inspiritus is dedicated to providing equal opportunities and equal access to all individuals regardless of race, color, religion, ethnic or national origin, gender, genetic information, age, disability, sexual orientation, gender identity, gender expression, and veteran's status. Inspiritus does not discriminate in employment on the basis of any factor stated above or prohibited under applicable law. Inspiritus complies with Executive Order 11246, as amended, Section 503 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity and affirmative action. Inquiries regarding this policy should be directed to the Inspiritus Department of Human Resources, 731 Peachtree St NE, Suite B Atlanta, GA 30308.

Salary : $40,000 - $45,000