What are the responsibilities and job description for the Technical Sales Specialist position at Inspired Energy?
Hours: 8:00 a.m. – 5:00 p.m. (Monday-Friday)
Inspired Energy LLC is a leading smart battery manufacturer based in Newberry, Florida. With a commitment to innovation and excellence, we proudly serve 96 countries, providing reliable energy solutions for various sectors including medical, military, industrial, and beyond.
Primary Objectives & Responsibilities:
Support Inspired Energy product sales and technical support for assisting customers in finding the correct solution for their portable power needs. The candidate will be responsible for ensuring the correct performance, pricing, and product compliance meeting customer needs.
Responsibilities include but are not limited to:
- Work with the Sales team to create quotes based on customers’ requirements.
- Monitor and analyze sales performance metrics to identify trends and areas for improvement.
- Maintain the Customer Relationship Management System (CRM).
- Collaborate with engineering and production teams on product & sales.
- Manage relationships with customers to enhance customer satisfaction and retention.
- Respond to customer inquiries by developing and sustaining long-lasting relationships.
- Maintain critical documentation as it pertains to products, pricing, and customer support.
- Work with Marketing Manager to assist with analyzing market research, gather consumer data, and create reports on marketing and sales.
Required Skills and Qualifications
- Technical Aptitude in electrical, mechanical, & chemistry.
- Ability to understand and communicate SMBus smart battery and charger systems
- Experience in sales or sales analysis for product manufacturer is preferred.
- Strong analytical skills with the ability to interpret sales data and market trends.
- Excellent written, communication and interpersonal skills for effective collaboration.
- Proficiency in CRM software and Microsoft Office Suite, especially Excel and PowerPoint.
- Attention to details in all aspects of the position. Willingness to work as part of a team and independently to support customers and Inspired Energy needs.
Education
Minimum two-year degree or four years’ experience in a related field, with a preference of Lithium-Ion Smart Battery or similar technology experience, working with customer technical support and sales activities.
All post-secondary education listed on a Candidate’s application and resume must be verifiable, including but not limited to dates of attendance and degree/diploma awarded. Post-secondary education includes any courses taken through an accredited college or university in pursuit of a degree.
Salary to commensurate with qualifications and or experience.
Inspired Energy is an equal opportunity employer. All employment decisions at Inspired Energy are based on business needs, job requirements and individual qualifications without regard to race, color, religion, national, social or ethnic origin, sex, age, marital-status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. Any applicant, who, because of a disability, needing special assistance at any time during the application process should contact Inspired Energy Human Resources at www.inspired-energy/HR.
