Impact Systems & Evaluation Manager

Impact Systems & Evaluation Manager 

San Antonio, TX – Hybrid - 3 days per week in office, with an established schedule.

National Association for Latino Community Asset Builders (NALCAB), a national network of 200 CDFIs and economic development nonprofits, is seeking an Impact Systems & Evaluation Manager to drive our data strategy, performance measurement, and program evaluation initiatives. In this role, you will lead the selection and implementation of a new organization-wide CRM and data management system, design dashboards and data visualizations, analyze program outputs and outcomes, and translate metrics into compelling impact reporting and storytelling that demonstrates measurable results for Latino economic development and community impact. You will collaborate with cross-functional teams to ensure data quality, evidence-based evaluation, and strategic decision-making across the organization.

Best-in-Class Benefits and Culture: 

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $60,000 - $73,000 annually, depending on experience, and an extensive benefits package including:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, along with health savings and flexible spending accounts.
• Retirement Benefits: 401(k) plan with employer matching.
• Paid Time Off and Leave: Includes paid time off, holidays, and an employee assistance program.
• Flexible Work Options: Hybrid work schedule and disability and life insurance options.

Plus, we strive to create an optimal environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive, you should have: 

• Bachelor’s degree or equivalent combination of education and experience, with 3 years in data analysis, program evaluation, and community economic development; experience serving low-to-moderate income and diverse communities preferred.
• Solid technical expertise in CRM and evaluation database systems, Microsoft Office Suite, and data visualization tools (e.g., Tableau) to analyze and present qualitative and quantitative data for strategic decision-making.
• Proven ability to design and implement evaluation frameworks, track program outcomes, and translate metrics into impact reporting and storytelling for internal and external stakeholders.

Your key responsibilities as the Impact Systems & Evaluation Manager will include:

• Lead the implementation, management, and optimization of NALCAB’s CRM and enterprise data management systems to streamline data collection, storage, and reporting.
• Design and maintain interactive dashboards, performance metrics, and data visualizations to inform program evaluation, impact measurement, and strategic decision-making.
• Collaborate with cross-functional teams to standardize evaluation methodologies, improve data quality, and support evidence-based program design.
• Provide technical assistance, track organizational outputs and outcomes, and support resource development to demonstrate measurable impact for internal and external stakeholders.
• Foster a culture of data-driven learning by training staff on data literacy, monitoring and evaluation practices, and promoting best practices in nonprofit impact assessment.

More About Us: 

The National Association for Latino Community Asset Builders (NALCAB) is a one-of-a-kind national intermediary with a network of 200 member CDFls and nonprofit organizations that serve Latino communities across the US, DC, and Puerto Rico. As a grant maker and US Treasury-certified CDFI lender, NALCAB supports its members through funding, training, policy advocacy, and resources that amplify their impact.

Our mission: Build transformational wealth in Latino communities to create a more prosperous future for the entire nation.

Join NALCAB’s Impact-Driven Team!

Bring your expertise in data analysis, program evaluation, and community development to a dynamic nonprofit setting, where you’ll lead CRM and data management initiatives, translate metrics into compelling impact storytelling, and help advance economic opportunities for Latino communities to create a more prosperous future for the entire nation.

Apply now to make a measurable difference and shape the future of community development, nonprofit performance, and evidence-based decision-making.

NALCAB is an Equal Opportunity Employer.