What are the responsibilities and job description for the Engineer Sr position at Insight?
Requisition Number: 103208
Engineer Sr
Location: This role is fully onsite in our Hanover Park, IL office.
Insight at a Glance
- 14,000 engaged teammates globally
- #20on Fortune's World'sBest Workplaces list
- $9.2 billion in revenue
- Received 35 industry and partner awards in the past year
- $1.4M total charitable contributions in 2023 by Insight globally
Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.
About the role
The Engineer Sr performs installation, modification, repair, testing and/or servicing on systems and communications equipment, including, but not limitedto:hardware and peripherals; software configuration; voice,videoand data cabling systems; and networks.Incumbents service both internal Insight teammates, as well as clients on site.
- Performs necessary hardware and peripheral repairs. This includes, but is not limited to,identifyingthe problem anddeterminingthe most efficient andcost effectiveway to resolve the problem, keeping customer downtime to aminimum.
- Installs and tests system hardware at customer site. This includes, but is not limited to, setting up the hardware, testing the hardware to make sure it is working, identifying system hardwareproblemsand following any special instructions.
- Completes all required documentation involved in a service call to ensureaccuratebilling, andtimelyreturn of defective products/parts, with respect to warranty or contract. This includes completion of required Insight and vendor paperwork, preparing defectiveproductor parts for return to vendor, and promptly returning defective products/parts and paperwork according to Insight policies and procedures.
- Identifysystem hardware problems anddeterminethe most efficient andcost effectiveway of resolving the problem.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
What we're looking for
- Bachelor's degree (BA/BS) from four-year College or university or3-4years related experience and/or training; or equivalent combination of education and experience.
- LANs, WANs, Personal Computers,messagingand server software applications experience required.
- Cable plants, network services, email, bulletin boards, and CD-ROM libraries needed.
- Ability to automate tasks using basic scripting techniques required.
What you can expect
We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.
But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don't feel like your skills are a perfect match - we still want to hear from you!
Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes:Hanover Park||Illinois (US-IL)||United States (US)||Distribution Center|| None||US - Hanover Park, IL||
Insight is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law