What are the responsibilities and job description for the Clinic Manager position at Insight?
Insight Institute of Neuroscience & Neurosurgery (IINN) aims to advance, challenge, and revolutionize neurosciences and medicine through scientific research and advanced technology, driven by a passion to help others regardless of any obstacles and challenges that may lie ahead. Our integrated team of medical professionals does so through creative, innovative techniques and care principles developed because of our continuous pursuit to improve the field of medicine. Our integrated team works together to find solutions to both common and complex medical concerns to ensure more powerful, reliable results. Having multiple specialties “under one roof” Insight achieves its purpose in providing a comprehensive, collaborative approach to neuromusculoskeletal care and rehabilitation to ensure optimal results. Our singular focus is Patient Care Second to None!
Insight Surgical Hospital is a small, friendly, and minimally invasive surgical center and clinic with patient services second to none! We are proud of our fast-paced, patient-focused, team-oriented environment with professionals in neurology, orthopedics, pain management, chiropractic, gastroenterology, podiatry specialties and more. Every member of our team is crucial to the patient experience and our success! Our Hospital and Clinic do not treat general illnesses, including COVID-19, and has required health safety measures in place for everyone prior to entering the facility, including temperature and symptom checks, required PPE and other health hygiene measures.
Job Summary:
Our driven and passionate Clinic leader aims to display strong attention to detail and a sense of accountability, while thriving off of a team player environment. The Clinic Manager will supervise the daily operation of their Clinic and will actively facilitate the development of their employee’s growth and performance. This person will also uphold effective quality control and compliance adherence, while ensuring that all patients receive optimal patient care. This professional will coordinate employee and physician schedules to maximize the productivity of their clinic operations, demonstrate superior customer service, and provide a strong sense of direction for their Clinic. Top candidates for this position will be able to work autonomously, have a strong sense of professionalism and receptiveness to change and innovation, while being able to uphold a high level of communication.
Insight Surgical Hospital is a small, friendly, and minimally invasive surgical center and clinic with patient services second to none! We are proud of our fast-paced, patient-focused, team-oriented environment with professionals in neurology, orthopedics, pain management, chiropractic, gastroenterology, podiatry specialties and more. Every member of our team is crucial to the patient experience and our success! Our Hospital and Clinic do not treat general illnesses, including COVID-19, and has required health safety measures in place for everyone prior to entering the facility, including temperature and symptom checks, required PPE and other health hygiene measures.
Job Summary:
Our driven and passionate Clinic leader aims to display strong attention to detail and a sense of accountability, while thriving off of a team player environment. The Clinic Manager will supervise the daily operation of their Clinic and will actively facilitate the development of their employee’s growth and performance. This person will also uphold effective quality control and compliance adherence, while ensuring that all patients receive optimal patient care. This professional will coordinate employee and physician schedules to maximize the productivity of their clinic operations, demonstrate superior customer service, and provide a strong sense of direction for their Clinic. Top candidates for this position will be able to work autonomously, have a strong sense of professionalism and receptiveness to change and innovation, while being able to uphold a high level of communication.
Benefits for our Full Time Team Members:
- Comprehensive health, dental, and vision insurance coverage
- Paid time off, including vacation, holidays, and sick leave
- 401K with Matching; offerings vested fully @ 3 months of employment paired with eligibility to contribute
- Short & Long Disability, and Life Term insurance, complementary of Full Time Employment
- Additional Supplementary coverages offered @ employee's elections: Accident, Critical Illness, Hospital Indemnity, AD&D, etc.
- Reviews policy and procedures to ensure organizational alignment
- Prepares staffing schedule; monitors overtime; delegates coordination of duties when out of office
- Exhibits direct patient care in clinical areas as needed and demonstrates necessary clinical competence
- Interviews, hires, counsels and evaluates staff in an effective and timely manner
- Facilitates growth of employees and clinic
- Establishes and maintains exceptional services to all physicians, patients and employees with the goal of delighting all customers
- Develops a culture of service in the department by connecting organizational values to actions
- Participates in annual and quarterly goal setting for Department and self by creating strategies and timeframes to accomplish said goals Insight
- Other duties as assigned
Qualifications:
- Demonstrates eligibility to work for any employer in the U.S.
- Bachelor's Degree Required in the areas of Healthcare, Leadership, Business or related field; Master’s preferred
- 2 years of managerial experience required
- 2 years of experience within a clinical role strongly preferred
- Demonstrates outstanding English communication skills, both written and verbal, to ensure patient safety
- Knowledge of commonly used concepts, practices, and procedures within field
- Willingness to participate in goal-setting and educational activities for professional advancement and that of others
- Able to work with difficult patients compassionately to exhibit patient care second to none
- Ability to identify areas of improvement to offer and initiate solutions for the betterment of the organization
- Exudes respect and flexibility to impact the workplace in a positive manner
- Relates and works effectively with others; thrives in a team environment
- Is aware of standards and performs in accordance with them
- Outstanding attention to detail and organizational skills
- Able to perform to a high level of accuracy
- Proficient with Google Drive and Google spreadsheets
- Ability to handle biological materials
- Demonstrates enthusiasm and drive
Insight is an equal opportunity employer and values workplace diversity!