What are the responsibilities and job description for the TS/SCI Cleared Teir 3 Linux Systems Lead position at Insight Global?
Job Title: Tier 3 Linux Systems Lead
Location: San Diego, CA
Contract/Perm: 6-perm
Pay: $70/hr-$75/hr
Clearance: TS/SCI
Shift: Core hours
Onboarding: 2 weeks
Day to Day:
Insight Global is looking for an experienced Tier 3 Systems Lead to support us on a mission critical, cutting edge project for a joint customer. This role will be both involve both managerial/process ownership, as well as stepping in for technical support when needed to assist Tier 1 – Tier 3 Help Desk, Desktop Support, and Systems Administrators. This individual will perform system monitoring and remediation of issues to ensure uptime requirements are met for the critical systems.
Other duties:
- Coordinate with Systems Integration, Networking, and Cybersecurity teams to ensure tickets and outages are fixed in a timely manner
- Manage Jira board and ticket flow to ensure uptime on all systems
- Interface with team members across the enterprise (to include government customers) to ensure your group is up to date on programmatic matters
- Step in to solve IT related issues for our cutting edge data and software services platform
Must Haves:
-Bachelors degree and 5 years experience, or 9 years experience
-Experience as an escalation point, team lead, or manager
-Experience managing Jira or another ticketing tool
-Experience troubleshooting Linux based systems issues
-Experience troubleshooting IP, Domain Controller, and/or firewall issues
-Understanding of Windows and troubleshooting user and other issues within Windows
-Virtual or Cloud based systems operation experience
-Sec or equivalent IAT II Certification
Plusses:
-Containerization experience
Salary : $70 - $75