Senior Quality Engineer

JOB DESCRIPTION

We are hiring for a Senior Quality Engineer in the greater Nashville area. The SQE performs a mix of complex, routine, and specialized duties related to multiple areas within Quality for the entire business. This position ensures a smooth handle of any quality related issue including but not limited to process, NPI, OBA, vendor, design and customer.

Responsibilities include:

• Coordinates the Quality planning, monitoring, problem solving and continuous improvement functions to ensure that products and services conform to established customer and company standards.

• Assists other departments (Materials, Program Management, Engineering, Operations) to ensure overall success of projects and customer satisfaction.

• Serve as mentor to other members of the Quality department.

• Prepares customer presentation for executive level audiences and attends meetings for support.

• Assists testing groups to develop and initiate standards and methods for inspection, testing and evaluation.

• Provides directions for Quality Assurance Inspectors performing sample audits of work-in-process and finished goods for conformance to requirements and specifications.

• Assists with disposition of materials which have failed test and are on hold in the MRB area. This includes working with Supplier Quality Engineer and vendor to get Failure Analysis results.

• Leads cross-functional team for corrective action efforts including root cause and countermeasure actions using external and internal required methodologies and formats (8D, 5-why, fishbone, etc.). Responds to the customer within required timeframes with detailed explanations and visits to customer facilities as required.

• Recommends modifications of existing quality or production standards to achieve optimum quality within limits of process capability.

• Track and address any issue related to the business’ quality such DMR dollar amount and aging, OBA and process failures impacting FTY, COPQ, and scrap.

• Assists with plant ISO 9001 activities including internal auditing, calibration and document control. Serves as document control coordinator (DCC).

• Drafts Process Flows, Procedures, Work Instructions and Forms as required.

REQUIRED SKILLS AND EXPERIENCE

• Bachelor's degree from four-year College or university (preferably in Engineering, Math or Science)

• Previous experience with third party quality system certifications such as ISO 9001

• Minimum 8 years’ experience in a Quality Engineer role in a manufacturing/warehouse environment