Senior Program Analyst

We are seeking a highly analytical and detail-oriented Program Analyst to bring structure, visibility, and operational rigor to a fast-moving program environment. This role will focus on tracking execution, driving accountability across teams, and translating complex program activity into clear, actionable insights for leadership.

The ideal candidate thrives in ambiguity, enjoys digging into data, and can operate as the central hub for coordination across SCRUM teams and program stakeholders.

Key Responsibilities

• Program Tracking & Visibility
• Stand up and manage a centralized tracking system (Excel-based and/or tools like JIRA) to monitor program progress, deliverables, and dependencies
• Create and maintain tactical implementation plans (TIPs) to ensure alignment across teams
• Track activities across multiple teams (including SCRUM teams and Russ/Kelly-led teams) to ensure accountability and transparency
• Data Analysis & Reporting
• Analyze program data to identify gaps, risks, and opportunities
• Develop executive-level summaries and status reporting for director leadership
• Translate detailed execution into clear, high-level insights on what’s coming next
• Cross-Functional Coordination
• Act as a central point of coordination across program managers, SCRUM teams, and stakeholders
• Ensure alignment across teams by tracking who is doing what and when
• Support day-to-day operational management, including follow-ups and task ownership tracking
• Process Improvement & Governance
• Review and vet L3/L4 processes to ensure consistency and scalability
• Identify inefficiencies and recommend improvements to workflows and reporting structures
• Support program governance and standardization efforts
• Change Management & Sustainability
• Support people and change management initiatives to drive adoption of new processes and tools
• Ensure sustainability of tracking, reporting, and execution frameworks
• Tooling & Documentation
• Operate across tools including Excel, JIRA, PowerPoint, Word, and AI tools (e.g., Copilot)
• Build dashboards, trackers, and presentations to support program execution and leadership updates

Required Qualifications

• 1-5 years of experience in program coordination, project management, or business/operations analysis
• Strong analytical mindset with the ability to dig into unstructured environments and build tracking from scratch
• Familiarity with change management frameworks
• Advanced proficiency in Excel (tracking, reporting, data organization)
• Strong organizational skills with the ability to manage multiple workstreams simultaneously
• Excellent communication skills with the ability to translate detailed work into executive-level insights
• Highly organized, acute attention to detail, with an emphasis on change management

Preferred Qualifications

• Experience using JIRA or similar project management tools
• Experience working in Agile/SCRUM environments
• Exposure to process mapping and L3/L4 process documentation
• Experience supporting director- or VP-level stakeholders
• Experience leveraging AI tools (e.g., Copilot) for productivity and reporting