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Patient Account Specialist

Insight Global
White, MD Full Time
POSTED ON 12/16/2025 CLOSED ON 2/16/2026

What are the responsibilities and job description for the Patient Account Specialist position at Insight Global?

Day-to-Day ResponsibilitiesThe Patient Accounts Specialist will work on the Non-Government Follow-Up team, handling commercial, HMO, MCO, Medicare Advantage, and Workers’ Comp payers for MedStar Health facilities. Responsibilities include:Follow-up on facility claims after billing (not professional claims).Research claim denials and prepare/write appeals to secure payment.Contact patients for updated insurance information.Work directly with insurance companies for resolution.Manage 60 accounts per day (Level 1); audited quarterly and need 95% accuracy.Interpret Explanation of Benefits (EOB) and payer methodology.Utilize hospital registration/billing systems and Microsoft Excel/Word. Must Haves1–3 years of experience in patient accounting/accounts receivable or related healthcare field.Follow-up experience with Blue CrossFacility follow-up experience (Not Profee)Knowledge of UB04, EOB, medical terminology, CPT/ICD-9 coding. (basic understanding is okay)High school diploma or GED requiredPlussesExperience with systems like Envision and RCI work queue.Company DescriptionOur client is in need of an Inpatient Rehabilitation Medical Coder. As an IRF Coder you will be responsible for coding and applying ICD-10-CM and PCS codes as applicable to code medical records for a large rehabilitation hospital in Florida. Responsibilities will include but not be limited to reviewing data from the medical record to determine or confirm codes, perform analysis of physician documentation, and provide feedback for improvement, collaborate with internal and external resources to obtain additional documentation to support the services provided, documentation and codes billed. This position is starting anywhere from $25 to $37 per hour.

Salary : $19 - $30

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