What are the responsibilities and job description for the On-Site Service Representative position at Insight Global?
On-Site Service Representative
Insight Global - Dubuque, IA
$21 - $23 an hour
Onsite Service Representative
Location: Dubuque, IA
Duration: 6 month contract, potential to extend / convert to full time
Pay Rate: $21-23/hr + gas mileage reimbursed ($0.72 a mile)
Shift: Monday-Friday 1st shift ~30 Hours
Must Haves:
Great Customer Service
Hands on experience with small tools
Excel Knowledge-They will need to log numbers
Need a valid drivers license and their own transportation
Good with excel
Can lift to 45lbs- will be moving around and lifting boxes a lot
Nice to Have Skills:
Inventory Exp or stocking shelves
Day to Day
Service once customer location with the following specific responsibilities:
Receive and stock purchased product in designated customer locations, ensure product stocking levels by scanning for ordering purposes as inventory is depleted
Resolve customer problems promptly to retain and promote customer loyalty.
Identify continuous improvement opportunities in productivity, process, and cycle time
Comply with safety and inspection requirements of the facility where the service is being provided
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Pay: $21.00 - $23.00 per hour
Work Location: In person