Network Support Analyst

Schedule: On-site, 5 days/week

Must-Haves

• 2–5 years of experience in logistics, inventory, or warehouse operations
• Hands-on experience managing IT or technical equipment inventory
• Strong working knowledge of supply chain processes (procurement, inventory, distribution)
• Experience using ERP systems (SAP, Oracle, or similar)
• Proficiency in Excel for tracking, reporting, and reconciliation
• Experience with ServiceNow (asset, request, or inventory workflows)
• Comfortable working in a physical, warehouse-based environment with lifting, unpacking, and equipment handling
• Highly organized, detail-oriented, and reliable in a fast-paced setting

Plusses

• Experience with Asset Panda or similar IT asset management tools
• Prior support of Network, Connectivity, or SATCOM teams
• Vendor coordination experience (RMA, replacements, shipments)
• Familiarity with IT hardware lifecycle management
• Experience generating inventory or asset reports for technical teams

Day-to-Day

• Track, organize, and maintain accurate inventory of IT, network, and SATCOM equipment
• Log, update, and manage assets in Asset Panda throughout their lifecycle
• Handle shipping and receiving: unpack, label, verify, and stage equipment
• Maintain a clean, organized, and efficient warehouse space
• Process returns, replacements, defective hardware, and surplus inventory
• Enter inventory and asset data accurately into ERP and ticketing systems
• Generate inventory and asset reports as needed
• Work closely with the Network Connectivity team to fulfill equipment requests and support deployments