What are the responsibilities and job description for the Director of Cash Applications position at Insight Global?
Title: Director of Cash Applications
Location: Camden, NJ Hybrid schedule
Schedule: Monday – Friday, 40 hours a week, day shift, 3 days a week onsite (hybrid)
Must Haves:
- Bachelor’s degree required, master’s degree in healthcare administration, business, finance, or a related field preferred
- Minimum 5 years of progressive management experience in healthcare cash operations
- In‑depth knowledge of hospital cash posting, refunds, and reconciliation, chargemaster/CDM
- Strong financial acumen and executive‑level communication skills
- EPIC experience
Day to Day
The Director of Cash Applications is responsible for overseeing cash posting, refunds, and cash reconciliation operations for a multi‑hospital health system. This role requires a strong understanding of the full revenue cycle, along with a solid analytical and financial reporting background. The Director must be capable of monitoring employee productivity, maintaining human resources documentation, resolving technical and payer-related issues, and ensuring compliance with organizational policies and procedures.
Responsibilities:
- Oversee all cash application functions, including but not limited to cash posting, refunds, and reconciliation activities
- Manage staff quality, productivity, and output benchmarking; perform regular staff quality assurance audits
- Design and develop financial reports using various tools to support tracking, investigation, and analysis, and to inform organizational decision‑making
- Monitor and evaluate the organization’s revenue cycle performance; appropriately delegate work based on departmental priorities and operational needs
- Collaborate with internal and external partners such as IT, financial clearinghouses, Finance, and banking partners to identify process improvement opportunities; address issues and implement effective business strategies to reduce costs, increase revenue, and streamline expenditures, taking appropriate remediation actions as needed
- Manage projects and delegate responsibilities accordingly
- Onboard new team members, providing hands‑on, elbow‑to‑elbow support during the onboarding process