What are the responsibilities and job description for the Customer Support Specialist position at Insight Global?
Job Description
We are seeking a highly skilled and experienced Customer Support Specialist to join our growing Customer Support team. As a Customer Support Specialist, you will be responsible for providing world-class customer support by resolving complex customer issues while collaborating internally to ensure our customers have the best experience possible.
Required Skills & Experience
• 3 years experience in customer support role with a background of chat/email customer support • 1 years experience with Payer Enrollment, and/or Credentialing • Proficient in using GSuites tools including GSheets, GDocs, and GMail • Able to communicate well with a wide variety of internal and external contacts at all levels of the organization • Must be able to work collaboratively in a team-oriented environment and be able to foster good working relationships with others both within and outside the organization • Extensive experience with website chat, and email support
Salary : $24 - $31
