What are the responsibilities and job description for the Content Coordinator position at Insight Global?
Estimated Pay Rate: 29/hour
Exact compensation may vary based on several factors, including skills, experience level, and education. Benefit packages for this role includes medical, dental, and vision insurance
Required
- Bachelor’s degree in Marketing, Communications, Business, Project Management, Media, or a related field, or equivalent professional experience.
- 2–4 years of experience in digital content production, digital marketing, marketing operations, creative project management, or related disciplines.
- Experience managing multiple projects simultaneously in a fast-paced, deadline-driven environment.
- Strong project management and organizational skills with exceptional attention to detail.
- Experience working cross-functionally with creative, marketing, and operational teams.
- Excellent verbal and written communication skills, with the ability to influence and align diverse stakeholders.
- Familiarity with content management workflows, digital asset production, and publishing processes.
Preferred
- Experience supporting e-commerce, retail, or consumer brand digital experiences.
- Understanding of digital marketing channels, content lifecycle management, and campaign execution.
Overview:
Insight Global is seeking a highly organized and detail-oriented Content Coordinator to join the Digital Brand Planning & Operations team, supporting content execution across North America digital channels. This role plays a critical part in bringing the brand’s digital storytelling to life by managing content production workflows, coordinating cross-functional stakeholders, and ensuring high-quality content is delivered on time and to specification. The ideal candidate has 2–4 years of experience managing digital content projects, collaborating with creative and marketing teams, and navigating fast-paced environments with multiple priorities. You will serve as a key connector between internal teams and agency partners, helping drive seamless execution of content across brand-owned digital experiences.
Key Responsibilities:
- You’ll focus on orchestrating digital production work being done across our clients' Digital Marketing ecosystem, you will project manage all aspects of content creation on owned channels.
- Serve as the primary cross-functional and agency point of contact, driving proactive planning and alignment utilizing work-back schedules to ensure content delivery meets quality, brand, and business standards and are delivered to spec (leveraging Figma templates) prior to handoff to Content Publishing Team.
- You'll partner with Ops, Digital Marketing, Content Publishing and Brand Creative teams to understand technical needs to deliver efficient and strategic solutions.
- You'll work with stakeholders to monitor and track the performance of content and activations. You'll act as the subject matter expert for all content delivery processes.
- You'll also assist with maintaining process documentation and specifications for owned Digital Marketing SLAs and ensure cross-functional partners are kept up to date, informed, and educated on new/improved processes.