What are the responsibilities and job description for the Collections Specialist position at Insight Global?
We’re seeking a skilled B2B Accounts Receivable / Collections Specialist to manage a high‑impact portfolio of 300–900 corporate clients. In this role, you’ll own complex, high‑dollar accounts (>$10K past due), partner with internal teams, and act as a trusted financial point of contact for business clients. This is a relationship‑driven collections role requiring professionalism, problem‑solving skills, and strong financial acumen.
What We’re Looking For
- A confident, professional communicator who can navigate complex, high‑stakes B2B conversations
- Someone who thrives managing a large, complex portfolio and balancing competing priorities
- A problem solver who can analyze discrepancies, escalate appropriately, and drive resolution
- A collaborative team player who works closely with peers, leadership, and cross‑functional partners
- A self‑starter who can pivot quickly and adapt to different client needs and scenarios
Qualifications
- 3 years of experience in Accounts Receivable, B2B Collections, Corporate Billing, or Accounts Payable
- Proven B2B collections experience, including high‑dollar, past‑due accounts
- Strong Excel skills
- Experience with account and cash reconciliations, including matching invoices to payments and resolving discrepancies
- Knowledge of mechanics liens, including monitoring unpaid balances and placing claims
- Ability to manage high‑volume, high‑complexity accounts with professionalism
Nice to Have
- SAP experience
- Construction or construction‑related collections experience
Why You’ll Love This Role
- Manage a high‑visibility portfolio with meaningful financial impact
- Work with corporate and enterprise‑level clients, not consumer accounts
- Be trusted with classified or high‑profile accounts
- Collaborate across departments to influence outcomes, not just collect payments
- Grow your expertise in complex reconciliations, escalations, and portfolio strategy