Business Analyst

Required Skills & Experience

• 3 years of IT Business Analyst experience
• Strong understanding of the Software Development Lifecycle (SDLC)
• Experience leading requirements elicitation, documentation, validation, and traceability across multi-system environments
• Strong facilitation, decision-making, and requirements-writing skills
• Proven ability to translate strategic business objectives into clear functional and technical requirements

Nice to Have Skills & Experience

• Jira or Confluence experience
• Healthcare or medical benefits industry experience
• Experience with business process modeling

Job Description

Insight Global is seeking an IT Business Analyst for our not-for-profit client in Asheville, NC. In this role, you will join a team responsible for developing business requirements, enhancing processes and systems, and supporting implementation of new business solutions for the company's internal benefits, enrollment and claims platforms. This person will also analyze workflows, document procedures, and partner across teams to optimize operational performance and business applications.

Key Responsibilities

• Partner with internal and external stakeholders to assess needs, gather requirements, and define system functionality.
• Translate user needs into business requirements, functional specifications, process maps, user stories, and acceptance criteria.
• Analyze workflows, recommend process improvements, and create supporting documentation.
• Support implementation of new initiatives, including testing, documentation, and training.
• Serve as primary technical support for business applications, including configuration, integration, upgrades, and vendor collaboration.
• Lead and manage projects to successful, on-time, on-budget completion.
• Monitor industry trends and assess applicability to organizational systems and processes.
• Communicate effectively with stakeholders and contribute to cross-functional teams.

Compensation:

$38.00/hr-$45.00/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location.