What are the responsibilities and job description for the TS/SCI Full Scope Poly Software Developer/O&M Engineer position at Insight Communications?
Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects.
Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 4.7 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.
Position Summary
The Sponsor requires contractual support to perform development and O&M activities for the Business Management Database (BMD) application.
Job Description
The Sponsor provides business operations support to identify, collect, store, and visualize business information needed for enterprise decision-making. The Contractor Team supports BMD by performing development and O&M, maintaining integrations, and enhancing system capabilities. Responsibilities include:
Mandatory
Demonstrated experience with:
Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 4.7 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.
Position Summary
The Sponsor requires contractual support to perform development and O&M activities for the Business Management Database (BMD) application.
Job Description
The Sponsor provides business operations support to identify, collect, store, and visualize business information needed for enterprise decision-making. The Contractor Team supports BMD by performing development and O&M, maintaining integrations, and enhancing system capabilities. Responsibilities include:
- Developing an API between BMD and ServiceNow (bi-directional flow of requirement numbers/statuses and other custom API needs).
- Performing O&M activities and implementing development updates driven by changing Sponsor requirements and system changes.
- Maintaining system documentation, SOPs, guides, and FAQs.
- Managing and resolving infrastructure issues affecting performance or availability.
- Streamlining workflow processes for an employee dashboard covering order management requirements.
- Maintaining AWS Cloud assets, executing build processes, and ingesting Sponsor design/development requirements.
- Ensuring adherence to security and data protection requirements.
- Supporting application development and system administration within an AWS multi-zone cloud environment.
- Work to be performed on-site in Fairfax, VA
- Requires active DoD TS/SCI Full Scope Polygraph Adjudicated Clearance
Mandatory
Demonstrated experience with:
- Java development
- Full-stack experience across UI, business logic, and database layers
- JavaScript UI Frameworks (such as ExtJS or AngularJS)
- Relational Database Tools (such as Oracle or MySQL)
- AWS experience (such as SWF, Data Pipeline, RDS, CloudWatch, EC2, EBS, S3)
- Agile methodology
- DevOps practices (sprint planning, CI, testing)
- User acceptance testing
- Delivery of minimum viable increments
- Visualization/reporting tools (e.g., Tableau)
- AWS services (EC2, KMS, patching)
- Linux administration
- Data ETL or Perl scripting
- Apache HTTPD, Linux Shell, or PowerShell scripting
- DevOps tools (GitHub, Subversion, Jenkins, CruiseControl, Maven, Artifactory, Confluence)
- Sponsor security requirements and data protection
- AWS and additional security tools
- Integration with LDAP, PKI, and other must-use services
- Project management principles
- Integration with customer applications via web services
- Sponsor security/accreditation processes
- ServiceNow experience
Windward is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.