What are the responsibilities and job description for the MariaDB SME/Technical Architect position at Insight Communications?
Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience. This combination of skills is grounded in a product- and vendor-agnostic approach that enables Windward to serve as a trusted partner to some of the world’s leading businesses and U.S. government agencies. Since our inception in 1997, Windward has supported over 500 clients worldwide and more than 3,500 projects.
Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 5.0 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.
Windward is seeking a highly skilled and experienced MariaDB SME/Technical Architect responsible for designing, configuring, and optimizing a distributed multi-site MariaDB instance that is used to support an on-premises ServiceNow implementation. This role relies on expert-level MariaDB skills as well as knowledge of ServiceNow’s functionality and use of that database to deliver highly available and reliable ServiceNow services.
The ideal candidate has hands-on experience installing, configuring, and troubleshooting issues with MariaDB, preferably in ServiceNow on-premises environments.
Key Responsibilities
Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.
Our dedication to excellence is reflected in our industry-leading metrics. Windward has a Customer Satisfaction (CSAT) score of 5.0 and an Employee Net Promoter Score (eNPS) of 82, demonstrating our commitment to both client success and employee engagement. We foster a culture of teamwork, innovation, and ongoing learning—empowering our consultants to tackle complex challenges for innovative clients. If you’re passionate about technology and eager to make a difference, Windward is the ideal place to elevate your career.
Windward is seeking a highly skilled and experienced MariaDB SME/Technical Architect responsible for designing, configuring, and optimizing a distributed multi-site MariaDB instance that is used to support an on-premises ServiceNow implementation. This role relies on expert-level MariaDB skills as well as knowledge of ServiceNow’s functionality and use of that database to deliver highly available and reliable ServiceNow services.
The ideal candidate has hands-on experience installing, configuring, and troubleshooting issues with MariaDB, preferably in ServiceNow on-premises environments.
Key Responsibilities
- Maintain and optimize installations of MariaDB across multiple environments, to include architecture, design, installation support, configuration, and maintenance
- Configure and maintain database replication within and across multiple sites to ensure performance and high availability
- Collaborate with ServiceNow administrators to ensure full alignment and optimal utilization of the database by the ServiceNow application.
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
- Provide technical leadership and ensure compliance by guiding junior developers or project teams, participating in code reviews, maintaining version control, ensuring security/privacy compliance, and contributing to technical documentation.
- Bachelor’s degree in Computer Science, Information Systems, or related field.
- 3–5 years of MariaDB development or technical consulting experience (MySQL experience will be considered, but MariaDB-specific capability is preferred)
- Strong understanding of InnoDB internals and transaction behavior
- Practical and demonstratable MariaDB-specific experience with performance tuning and optimization, especially running on VMware linux hosts
- Practical and demonstratable MariaDB-specific experience with high-availability, replication, and database scaling architecture
- Experience with backup/recovery and disaster recovery planning
- Proficiency in scripting (Python/Bash) for automation
- Practical and demonstratable MariaDB-specific experience with implementation of security and compliance controls.
- Excellent problem-solving and debugging skills.
- Strong communication and client-facing presentation abilities.
- RaptorDB experience/expertise
- Alternative storage engine experience for MariaDB
- ITIL v3 or v4 Certification
- ServiceNow Certified Systems Administrator (CSA)
- Remote
Windward Consulting is proud to be an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, ancestry, marital or veteran status.