Demo

Support Specialist, Talent Relations

Inside Higher Ed
Houston, TX Full Time
POSTED ON 4/18/2026
AVAILABLE BEFORE 5/17/2026
🔍Houston, Texas, 3100 MainNew📁Managerial & Professional📅26001D4 Requisition #📅1 day ago Post Date

Job Summary

Provide daily support and coordination of activities related to the compliance with Title II of the American with Disabilities Act (ADA) and other applicable federal, state and local accessibility laws and policies system-wide; including reporting, program development and implementation, and outreach activities.

Essential Functions

Create and maintain accurate, confidential ADA case files and centralized tracking system to monitor employee requests, monitor timelines and outcomes to use in periodic reports.

Support the interactive process with employees, including timely communication, evaluation of employee accommodation requests, implementation of approved accommodations and ongoing dialogue.

Serve as central point of contact for ADA inquiries regarding processes and data.

Communicate and assist employees with the process of requesting and receiving approved accommodation.

Track, monitor, communicate and close out ADA requests in collaboration with Benefits.

Develop and disseminate marketing campaigns to publicize HCC’s ADA programs and resources.

Verify accuracy and completeness of related documents and forms in compliance with ADA program guidelines.

Research and stays informed on best practices and trends in accessibility solutions.

Qualifications

Perform other duties, tasks and assignments as required.

Education & Experience

  • Bachelor’s degree required, preferably in Public Administration, Education or Human Resources related field
  • 2 years related experience required

Licensing & Certification

  • Valid Texas Driver License

Special Skills

  • MS Office Programs
  • Information Management Systems
  • American with Disabilities Act as Amended and Section 504 of the Rehabilitation Act of 1973 and its application in higher education settings

Competencies

  • Delivering High Quality Work
  • Accepting Responsibility
  • Serving Customers
  • Supporting Organizational Goals
  • Driving Continuous Improvement
  • Acting with Integrity
  • Thinking Critically
  • Managing Change
  • Communicating Effectively

Working Conditions

General Office.Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner.Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements.May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE: This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code

  • 51.215

The Organization

Houston City College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country’s largest single-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston Is a City With Limitless Possibilities

  • Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
  • Approximately 145 languages are spoken here.
  • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
  • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
  • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60 cuisines.

If this sounds like the role for you and you’re ready to join an amazing team, please apply right away.

EEO Statement

Houston City College Does Not Discriminate On The Bases Of Race, Color, Religion, Sex, Gender Identity And Expression, National Origin, Age, Disability, Sexual Orientation Or Veteran’s Status. The Following Person Has Been Designated To Handle Inquiries Regarding The Non-discrimination Policies

Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator

Office of Equal Opportunity and Title IX

PO Box 667517

Houston TX, 77266

713 718.8271 or hcc.oeotix@hccs.edu

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity.

Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565.

Salary.com Estimation for Support Specialist, Talent Relations in Houston, TX
$71,219 to $87,128
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