Student Success Advisor, Student Affairs/Advisement Services

Job Title: Student Success Advisor, Student Affairs/Advisement Services

Location: Wolfson Campus

Regular/Temporary: Regular

Full/Part Time: Full-Time

Job ID: 1008955

Job Details Job FamilyADMIN - Professional Exempt Non-Contractual (PENC)Grade14Salary$55,636 - $69,545DepartmentStudent Affairs/Advisement ServicesReports ToDirector of Advisement Closing DateJanuary 24, 2026FLSA StatusExempt - Not Eligible for Overtime CompensationFirst Review DateDecember 02, 2025Position Overview

The Student Success Advisor oversees a student caseload to provide academic guidance and holistic student support. The position is responsible for providing necessary supports and referrals to students to support enrollment, retention, and completion.

What you will be doing

Serves as the student’s main point of contact and assists all students in curating a customized academic pathway that meets their academic and career goals

Provides personalized holistic support by assessing students’ strengths and weaknesses in academic, career, and personal development and identifying factors actions to enhance academic progress

Provides students with tools to overcome academic and personal obstacles; assists students in examining alternate pathways based on changing goals, academic progress or personal situations

Provides students with referral(s) to necessary resources and support services

Utilizes technology to employ caseload management approach to assigned students by developing a systematic, intentional and intrusive communication strategies with assigned students

Manages and analyzes caseload data to support student goal attainment, monitor academic progress; generates written reports regarding their caseload progress as requested

Assists students with academic planning and developing balanced schedules; ensures students are adhering to their academic plans

Leads proactive outreach campaigns focusing on equitable interventions for students; contacts withdrawing students to improve retention and help inform development of retention plans

Trains students to utilize College technology needed to support their academic success and attain academic self-sufficiency in College transactions

Assists students with career exploration to articulate academic and career goals

Facilitates early alert interventions in collaboration with Academic Affairs to support students and helps identify creative solutions to enhance students’ overall educational experience; such as study skills, tutoring support, mental health support, and accessing resources within and outside the College

Coordinates and facilitates financial literacy and student success workshops

Completes all necessary professional development

Performs other duties as assignedWhat you need to succeed

• Master’s degree in psychology, counseling, social work, higher education, student personnel or other discipline deemed relevant by the college and 1 (one) year of related experience in a higher education or similar setting; or Bachelor’s degree and three (3) years of related experience
• All degrees must be from a regionally accredited institution
• MDC Advisor training and Coaching certification must be successfully completed within the first 90 days of employment
• Knowledge and understanding of College organization, goals and objectives, policies and procedures and programs
• Possess strong interpersonal and communication skills in order to work with a wide range of constituents in a diverse community
• Knowledge and understanding of academic programs, student and family supports, academic advising, career development practices and principles, and financial aid regulations
• Demonstrated proficiency of Microsoft office software, student information systems, caseload management software and other office productivity software needed to effectively complete job duties
• General knowledge of admissions and residency
• Ability to effectively present information in individual and group settings via face-to-face and remote environments
• Experience in advising in a Higher Education setting
• Knowledge of federal, state, and college EEO/AA/Diversity laws, guidelines and procedures
• Ability to understand data and make evidenced based recommendations based on relevant data
• Ability to foster a cooperative work environment
• Ability to maintain confidentiality of records and information
• Ability to travel between campuses, between buildings and to off-campus sites
• Ability to work a flexible schedule to include evening and weekend assignments
• Ability to interact in a positive manner in a multi-ethnic and multi-cultural environment with students, faculty and staff
  
  

Additional Requirements

The final candidate is to successfully complete a background screening and reference check process.