What are the responsibilities and job description for the Student Services Specialist position at Inside Higher Ed?
đSchool of Humanities and Sciences, Stanford, California, United StatesđStudent Servicesđ
î¤î¸îMar 10, 2026 Post Dateđ
î¤î¸î108407 Requisition #
Public Policy Program Student Services Specialist - Hybrid Opportunity
This position has been deemed critical by the School of Humanities and Sciences Deanâs Office and is exempt from the hiring freeze.
The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the universityâs largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.
Department/Program Description
Stanford Public Policy is an innovative interdisciplinary program connecting the theoretical and analytical tools of economics, political science, philosophy, psychology, and law with their real-world policy applications. The program has a vibrant undergraduate major and graduate program with affiliated faculty and lecturers from across campus.
The Program in Public Policy in the School of Humanities and Sciences seeks a Student Services Specialist to join the team. The Student Services Specialist works primarily with the undergraduate student population, monitoring degree progress as well as managing the course scheduling for the programâs graduate and undergraduate curriculum. The position also provides general administrative support for the program, manages events, and handles the programâs web and social media content. We are a strong team that encourages collaboration, opportunities for professional growth, and positive working experience for all of our team members. The position reports to the Program Director of Finance and Operations.
The position provides administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services. Resolves routine issues of limited scope within the work area using general guidelines and standards or precedents as reference.
This is a 100% FTE, non-exempt hybrid position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need.
If you believe that this opportunity is a match for your knowledge, skills, and abilities, we encourage you to apply. For full consideration, please submit your rĂŠsumĂŠ and cover letter along with your online application.
Core Duties
Associates degree and one year of relevant experience, or combination of education and relevant experience.
Knowledge, Skills, And Abilities
Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanfordâs extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for You
Benefits
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Additional Information
Public Policy Program Student Services Specialist - Hybrid Opportunity
This position has been deemed critical by the School of Humanities and Sciences Deanâs Office and is exempt from the hiring freeze.
The School of Humanities and Sciences (H&S) is the foundation of a liberal arts education at Stanford. The school encompasses 24 departments and 25 interdisciplinary programs. H&S is home to fundamental and applied research, where free, open, and critical inquiry is pursued across disciplines. As the universityâs largest school, H&S serves as the foundation of a Stanford undergraduate education no matter which discipline students pursue as a major. Graduate students work alongside world-renowned faculty to pursue and shape foundational research that leads to breakthroughs and discoveries that shed new light on the past, influence the present, and shape the future. Together, faculty and students in H&S engage in inspirational teaching, learning, and research every day.
Department/Program Description
Stanford Public Policy is an innovative interdisciplinary program connecting the theoretical and analytical tools of economics, political science, philosophy, psychology, and law with their real-world policy applications. The program has a vibrant undergraduate major and graduate program with affiliated faculty and lecturers from across campus.
The Program in Public Policy in the School of Humanities and Sciences seeks a Student Services Specialist to join the team. The Student Services Specialist works primarily with the undergraduate student population, monitoring degree progress as well as managing the course scheduling for the programâs graduate and undergraduate curriculum. The position also provides general administrative support for the program, manages events, and handles the programâs web and social media content. We are a strong team that encourages collaboration, opportunities for professional growth, and positive working experience for all of our team members. The position reports to the Program Director of Finance and Operations.
The position provides administrative and operational support to faculty, staff, and students on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling, and academic services. Resolves routine issues of limited scope within the work area using general guidelines and standards or precedents as reference.
This is a 100% FTE, non-exempt hybrid position. This position will be based on the Stanford campus and will be considered for an option of telecommuting (hybrid of working on-site and off-site), subject to operational need.
If you believe that this opportunity is a match for your knowledge, skills, and abilities, we encourage you to apply. For full consideration, please submit your rĂŠsumĂŠ and cover letter along with your online application.
Core Duties
- Review documents and forms for completeness, track files for follow up and distribute for review.
- Research and resolve routine issues, refer complex issues to other staff.
- Input data, update electronic databases, websites, literature, and associated materials. May collect, gather and validate data, prepare basic reports.
- Coordinate logistics for outreach activities, meetings, and events.
- Respond to routine inquiries from students, faculty, external constituents, and staff.
- Serve as a subject matter resource to students and other departments.
- Contribute to general office administration and process improvements.
- May train and direct day to day activities of student and temporary workers.
- - Other duties may also be assigned
Associates degree and one year of relevant experience, or combination of education and relevant experience.
Knowledge, Skills, And Abilities
- Strong written and verbal communication skills.
- Basic computer skills, including experience with Microsoft Office Suite.
- Customer service skills.
- Basic office administration skills.
- Ability to learn compliance with legal, financial, and university policies and external regulations.
Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanfordâs extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.
Why Stanford is for You
Benefits
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
- Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
- A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
- A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
- Discovery and fun. Stroll through historic sculptures, trails, and museums.
- Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more
Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Additional Information
- Schedule: Full-time
- Job Code: 7499
- Employee Status: Regular
- Grade: E
- Requisition ID: 108407
- Work Arrangement : Hybrid Eligible
Salary : $34 - $40