What are the responsibilities and job description for the Specialist II - VMCC Specialist position at Inside Higher Ed?
Requisition
202600071S
Title
Specialist II - VMCC Specialist
FLSA Status
Non-Exempt
Hiring Salary
The hiring salary range is $32,450 – $38,000 annually. This position is a pay grade 3. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Occupational Category
Technical/Para-Professional
Department
Veterans & Military-Connected Center
Division
Division of Student Affairs
Open Date
03/18/2026
Open Until Filled
Yes
Educational And Experience Requirement
Associates degree in related field. Two years relevant administrative assistant experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose Of Position
Performs specialist duties for the Veterans & Military-Connected Center (VMCC). Assists in providing a comprehensive start-to-finish experience for military-connected students as they navigate their academic journey at Sam Houston State University. Supports students by connecting them with campus resources, coordinating programs and services tailored to their needs, and fostering a supportive community that enhances their overall university experience.
Primary Responsibilities
Provides personalized customer service at the highest level to veterans & military-connected students. Assists students in navigating university resources, academic support services, and campus programs tailored to their needs. Facilitates the transition of veterans and military-connected students into the university environment, addressing any unique challenges they may face. Serves as a primary point of contact for students, answering inquiries via phone, email, and walk-ins. Performs receptionist duties, including directing phone calls, scheduling appointments, and maintaining office organization. Coordinates and supports Veterans & Military-Connected Center (VMCC) programs, events, and outreach efforts to foster engagement and community among military-connected students. Represents the VMCC at campus events, orientation sessions, and outreach activities. Assists in maintaining partnerships with campus departments and external organizations that support military-connected students. Supports budget activities in collaboration with the Associate Director. Assists with document and data processing, ensuring accuracy and organization of student records and reports. Supervises student workers, including participation in the hiring process, training, and assigning work priorities. Supports the professional development of student employees by providing mentorship and guidance. Advocates for military-connected students’ needs within the university community, collaborating with faculty, staff, and administration to create a supportive and inclusive campus environment. Performs other related duties as assigned.
Other Specifications
During peak workloads, telephone periods and emails may be extensive. Requires ability to assist at the front counter, encountering students, parents, staff, and faculty. Demonstrate strong oral, written, interpersonal, and team-building skills. Express commitment to serving students. Ability to concentrate in quiet and distracting environments. Ability to apply complex regulations to individual situations. Demonstrate knowledge of military organizations, documents, and issues affecting veteran students. Seeks guidance as needed. Capable of maintaining confidentiality and understanding the Family Educational Rights and Privacy Act (FERPA). Complies with all state and federal mandates, as well as university policies. Requires some experience and the occasional use of independent judgment. Occasionally, may be required to work weekends, early mornings, nights, or special events. Strong team collaboration skills are required. Dependability is crucial. Occasional travel may be required. Computer skills required. Manages VMCC social media pages to include Facebook, Instagram and SHSU VMCC website.
Full Time Part Time
Full Time
Quicklink
https://shsu.peopleadmin.com/postings/46642
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code
202600071S
Title
Specialist II - VMCC Specialist
FLSA Status
Non-Exempt
Hiring Salary
The hiring salary range is $32,450 – $38,000 annually. This position is a pay grade 3. Please see Pay Grade Table at: https://pa-hrsuite-production.s3.amazonaws.com/116/docs/636763.pdf
Occupational Category
Technical/Para-Professional
Department
Veterans & Military-Connected Center
Division
Division of Student Affairs
Open Date
03/18/2026
Open Until Filled
Yes
Educational And Experience Requirement
Associates degree in related field. Two years relevant administrative assistant experience or experience in a related field. Certifications may be required. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose Of Position
Performs specialist duties for the Veterans & Military-Connected Center (VMCC). Assists in providing a comprehensive start-to-finish experience for military-connected students as they navigate their academic journey at Sam Houston State University. Supports students by connecting them with campus resources, coordinating programs and services tailored to their needs, and fostering a supportive community that enhances their overall university experience.
Primary Responsibilities
Provides personalized customer service at the highest level to veterans & military-connected students. Assists students in navigating university resources, academic support services, and campus programs tailored to their needs. Facilitates the transition of veterans and military-connected students into the university environment, addressing any unique challenges they may face. Serves as a primary point of contact for students, answering inquiries via phone, email, and walk-ins. Performs receptionist duties, including directing phone calls, scheduling appointments, and maintaining office organization. Coordinates and supports Veterans & Military-Connected Center (VMCC) programs, events, and outreach efforts to foster engagement and community among military-connected students. Represents the VMCC at campus events, orientation sessions, and outreach activities. Assists in maintaining partnerships with campus departments and external organizations that support military-connected students. Supports budget activities in collaboration with the Associate Director. Assists with document and data processing, ensuring accuracy and organization of student records and reports. Supervises student workers, including participation in the hiring process, training, and assigning work priorities. Supports the professional development of student employees by providing mentorship and guidance. Advocates for military-connected students’ needs within the university community, collaborating with faculty, staff, and administration to create a supportive and inclusive campus environment. Performs other related duties as assigned.
Other Specifications
During peak workloads, telephone periods and emails may be extensive. Requires ability to assist at the front counter, encountering students, parents, staff, and faculty. Demonstrate strong oral, written, interpersonal, and team-building skills. Express commitment to serving students. Ability to concentrate in quiet and distracting environments. Ability to apply complex regulations to individual situations. Demonstrate knowledge of military organizations, documents, and issues affecting veteran students. Seeks guidance as needed. Capable of maintaining confidentiality and understanding the Family Educational Rights and Privacy Act (FERPA). Complies with all state and federal mandates, as well as university policies. Requires some experience and the occasional use of independent judgment. Occasionally, may be required to work weekends, early mornings, nights, or special events. Strong team collaboration skills are required. Dependability is crucial. Occasional travel may be required. Computer skills required. Manages VMCC social media pages to include Facebook, Instagram and SHSU VMCC website.
Full Time Part Time
Full Time
Quicklink
https://shsu.peopleadmin.com/postings/46642
EEO Statement
Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code
- 51.215.
Salary : $32,450 - $38,000