What are the responsibilities and job description for the Program Manager, New Student and Family Programs position at Inside Higher Ed?
Job Title: Program Manager, New Student and Family Programs
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 62082
Department
New Student and Family Programs
Responsibilities
Bachelor's degree and four years of experience related to academic and/or student services; or a high school diploma/equivalent and eight years of relevant experience. (Note: a combination of post high school education and experience equal to eight years.)
Preferred Qualifications
Master's degree in education or related field is preferred.
Other Information
As every undergraduate student’s first stop during their FSU experience, it is New Student and Family Program's responsibility to welcome students and their families and to provide a holistic, positive experience for as long as they are part of the FSU community.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
Anticipated Salary Range
The anticipated starting salary for this position is in the $40,000’s to $50,000’s, commensurate with experience and education.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
This position is being advertised as open until filled with a priority deadline for applicant review set for 03/23/2026.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is being advertised as open until filled.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 62082
Department
New Student and Family Programs
Responsibilities
- Manages events and meetings on behalf of the Undergraduate Student Experience Strategy (USES) group. Schedules regular meetings, prepares agendas and minutes, and coordinates communication as needed. Assists in facilitation of milestone programs for students including, but not limited to Hello FSU, Welcome FSU, and Farewell FSU.
- Leads a curriculum-based student development model that intentionally guides student growth and engagement from admission through graduation. Leads the design, coordination, and implementation of campus-wide programs and experiences that support holistic student learning and success on behalf of DSA. Develops and manages assessment strategies to capture and analyze student engagement data and University touchpoints, identifies trends, and translates findings into actionable recommendations for the Director and Division leadership.
- Collaborates extensively with DSA units, campus partners, and external vendors to ensure cohesive, developmentally grounded programming aligned with university priorities. Prepares and manages the annual budget, including forecasting needs, monitoring expenditures, and ensuring responsible stewardship of resources. Regularly solicits and integrates feedback from students, faculty, and staff to refine programs and respond to evolving student needs.
- Works with the Graduate Student Resource Center, Council of Graduate Students, and Transfer Student Services Office to develop and implement student experience opportunities and initiatives across campus for these respective populations.
- Supervises the Media Specialist position. Works closely with the DSA and CARE Marketing Team to develop and implement a training plan that aligns with Division marketing standards. Oversees the vision and communication to incoming and returning students and their families including integrated marketing campaigns and social media.
- Supports Departmental programs, serves on Division and University committees, and leads or supports special projects and initiatives as assigned.
Bachelor's degree and four years of experience related to academic and/or student services; or a high school diploma/equivalent and eight years of relevant experience. (Note: a combination of post high school education and experience equal to eight years.)
Preferred Qualifications
Master's degree in education or related field is preferred.
Other Information
As every undergraduate student’s first stop during their FSU experience, it is New Student and Family Program's responsibility to welcome students and their families and to provide a holistic, positive experience for as long as they are part of the FSU community.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
Anticipated Salary Range
The anticipated starting salary for this position is in the $40,000’s to $50,000’s, commensurate with experience and education.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
This position is being advertised as open until filled with a priority deadline for applicant review set for 03/23/2026.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is being advertised as open until filled.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Salary : $40,000 - $50,000