Police Communication Operator

Job Posting

JR101590 Police Communication Operator (Open)Department:

RegularOpen Date

Police Department, PMPosition Type:

02-09-2026Close Date

$50,000-$53,000

Job Description

Under general supervision, performs police communications and related clerical work in a central communications center.

Responsibilities

• The Police Communications Operator is a civilian non-sworn position within the BSU Police Force. The P.C.O. shall adhere to the Rules, Regulations and Procedures established for non-sworn members of the Police Force.
• Operates police radio, telephone, computer terminals and surveillance cameras to relay information between police units, complainants, citizens or other agencies.
• Carries out directives of the Shift Supervisor for response, to trouble, requests for escort service, and directives as assigned.
• Network(Communicates with the Systems Communication Sys. Com.) for helicopter (MEDIVAC) flight coverage and assign units accordingly for landing procedures.
• Announces radio station identification calls on an hourly basis.
• Broadcasts descriptions of missing and/or wanted persons (in detail).
• Provides record/warrant checks for Police Personnel per CJIS directives.
• Prepares assignment sheets as directed.
• Maintain logs and records relative to police operations through Informant –
• Keep Crime Log on U-Drive up-to-date as report is generated daily – all reports should be put in by the end of shift
• Is responsible for assisting the Shift Commander within adjacent area, safeguarding equipment, and material in the Communications Control Room
• Maintains Administrative Call-In Log in Informant recording time when shift reports for duty, and leave usage.
• Must put all calls in as required, make sure spell check is use for accuracy
• Make sure 10-8s are recorded accurately when officers, pcos and security guards call when they’re on-duty; also when they are 10-7 off-duty
• Make sure all overtime duty is all recorded 10-8s as well as 10-7s
• Record all leave usage of officers, pcos and security guards
• Monitors Closed-Circuit Television, Computerized Card Access, alarm systems and follow prescribed procedures for effective use thereof.
• Becomes familiar with Police Force directives sufficient enough to carry out the functions of the position and stay particularly alert for emergency situations, such as, but not limited to, Fire, Bomb Threat, Helicopter Flights, Radiation Safety, etc
• Submits reports when required and/or requested by competent authority.
• Presents an attentive appearance when speaking with campus personnel and visitors, being courteous and willing to serve the University's best interests at all times.
• Maintains accurate records for all BSU Parking Citations, daily, as assigned by the PCO Lead/Supervisor.
• Must input tickets in database accurately
• Must run tickets through MVA to gain address for tripling letters to violator
• Issues Parking Permits
• Must be sure correct permit is issued
• Make sure the payment is correct for the type of permit issued
• Make sure hangtag # is on card, with receipt number, amount paid, date paid, permit # on receipt given back to purchaser
• Must make sure all information on registration card is complete, particularly tag#
• Initial and date card when completed
• Must have no criminal history subject to the background investigation.
• Must qualify and operate the CJIS Network Operations.
• Must be willing to work on a rotating schedule, 40-hours per week.
• Performs other duties as assigned.
  
  

Minimum Qualifications

• High School Diploma or Equivalent GED
  
  

Conditions Of Employment

• Must be able to pass a background check
• Must be able to successfully pass Criminal Justice Information System Test.
  
  

Additional Job Information

Benefits include medical, dental, prescription, long-term disability, accidental death and dismemberment insurance and life insurance; paid time for paid sick leave, annual leave, and personal leave; 12 paid holidays per year, tuition remission; employer-funded pension and supplemental retirement accounts.

Bowie State University shall not discriminate against any individual on the basis of race, color, religion, age, ancestry or national origin, sex, sexual orientation, disability, marital status or veteran status. All policies, programs, and activities of Bowie State University are and shall be in conformity with all pertinent Federal and state laws of nondiscrimination including, but not limited to: Title VII of the Civil Rights Act of 1964, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, the Age Discrimination Act, Sections 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Federal Executive Order No. 11375, and Article 49B of the Annotated Code of Maryland. This commitment applies in all areas and embraces faculty, staff, and students.

Equal opportunity of access to academic and related programs shall be extended to all persons. Bowie State University shall have as its firm objective equal opportunity in recruitment and hiring, rate of pay, all other promotions, training, retention and dismissals, for all employees and applicants for employment. The University will stress equal access for employees and applicants for employment to all programs and services provided by the University both on and off campus. The University will also provide equal opportunity and an atmosphere of nondiscrimination with respect to women and members of minority groups in all its operations. In addition, the University shall promote equal opportunity and equal treatment through a positive and continuing Affirmative Action Program.

The University makes, and will continue to make, reasonable accommodations to promote the employment of qualified individuals with disabilities and disabled veterans, unless such accommodations would impose an undue hardship on the University's business.

In addition, employees and applicants will not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in, or may have engaged in, activities such as filing a complaint, assisting or participating in an investigation, compliance review or hearing, or opposing any act or practice made unlawful, or exercising any other right protected by Section 503 of the Rehabilitation Act of 1973, as amended or the Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended.