Manager- Utility Plant Operations, Facilities and Real Estate Planning

External Applicants

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

Cover Letter And Supporting Documents

• Navigate to the "My Experience" application page.
• Locate the "Resume/CV" document upload section at the bottom of the page.
• Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files.
  
  

Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission.

Current Employees

Apply from your existing Workday account in the Jobs Hub. Do not apply from this website.

A cover letter is required for all positions; optional for facilities, campus services, and hospitality roles unless otherwise specified.

Job Description Summary

Manages the Utility Plant Operations, including the day-to-day activities of the Central Heating Plant and steam distribution operations, as well as oversight for other utilities on campus, which may include chilled water, water, sewer, and storm water utilities. These activities include operations, maintenance, metering, energy management and reporting, and other utilities programs. Supervises personnel assigned to utilities and functions as a working supervisor when necessary.

• This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.
  
  

Job Description

Essential Functions:

• Oversees the operation & maintenance of the central steam plant and steam distribution systems.
• Responsible for staffing, management of staff, and operations related to the day-to-day operations, as well as maintenance programs.
• Manages the Utilities Operations Center, the after-hours call center, and utility systems monitoring.
• Develops and /or maintains preventative maintenance programs related to utility systems and equipment.
• Establish and enforce plant operating procedures and safety protocols for utility plants.
• Coordinate outage planning, system shutdowns, and emergency response to minimize campus impact.
• Develops and/or maintains production metrics and reports for utility plants, including fuel consumption, efficiency, steam generation, chilled water production, pollution control data, water analysis, and other utility reports as required.
• Develops and/or maintains the sub-metering program and production metrics and reports for utility plants, including fuel consumption, efficiency, steam generation, chilled water production, pollution control data, water analysis, and other utility reports as required.
• Works with the Director of Utilities and Energy to establish and maintain an energy conservation program. Works to provide energy program support, data, and data ownership for programs such as Gordian (sight lines) and the carbon reduction initiative.
• Acts as a liaison between key utilities & interface providers such as Duke Energy, Piedmont Natural Gas, Winston-Salem Water & Sewer, and campus control vendors.
• Manages and efficiently monitors the plant budget and all expenditures across utility plants, and assists with the management of a renewal program to ensure utility plant equipment upgrades and replacements are strategically planned.
• Support forecasting of utility costs and long-term energy planning and investment.
• Oversees other special projects as directed by management.
• Working with the Director of Utilities and Energy, works with plant staff and maintenance teams to develop and foster a strong sense of teamwork throughout campus.
• Ensure compliance with all applicable federal, state, and local regulations, including boiler inspections, emissions standards, and safety codes pertaining to pressure vessels.
• Assist in the collaboration with sustainability, engineering, and capital projects teams on energy conservation measures and infrastructure upgrades.
  
  

Other Functions

• Reports all matters of safety to the appropriate Director of Utilities and Energy Management and to the Safety Director if necessary.
• Follows all University and departmental policies and procedures.
  
  

Required Education, Knowledge, Skills, Abilities

• Bachelor’s degree in an engineering or technical field of study plus five to seven years related experience, or an equivalent combination of education and experience.
• A minimum of one year of experience with steam boilers is required.
• Technical knowledge of steam plants and associated systems, along with generally accepted practices related to mechanical systems.
• Technical knowledge of steam and HW boilers, chiller plants, water/sewer, electrical, and associated systems
• Ability to supervise and direct maintenance and operational personnel in daily functions.
• Ability to manage and monitor financial performance of utility budgets.
• Ability to develop, implement, and maintain a cost-effective renewal and preventive maintenance program for University heating plants and other utilities as needed.
• Ability to communicate effectively, with internal and external customers.
• Ability to research and analyze problems with University heating plants and other utilities.
• Ability to direct mechanical repairs on plant equipment.
• Ability to monitor and operate plant systems through use of computer software and other means and/or instrumentation.
• Valid Driver's License with good driving record; must be insurable.
• Ability to work nights, weekends, rotating shifts, and after hours as required.
• This position may be designated as essential personnel to support business continuity in the event of campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their regular schedule. Additional details can be found in Wake Forest University’s Inclement Weather and Other Unusual Conditions Policy. May occasionally be responsible for supervising temporary help.
  
  

Preferred Education, Knowledge, Skills, Abilities

• Steam Boiler Plant supervision
• Water Treatment Programs
• Familiarity with energy management systems, SCADA, or building automation platforms.
  
  

Physical Requirements

Medium work. Climbing, stooping, kneeling, standing, walking, lifting, grasping, talking, hearing. Close visual acuity such as operations of machines; using measurement devices; and/or visual inspections of small parts or devices. Subject to both inside and outside environmental conditions. Subject to hazards.

Accountabilities

Supervises utilities staff, including foreperson, operators, and technicians, including scheduling and assignment of work, reviewing performance, recommending salary actions, promotions or discharges.

Disclaimer

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

Additional Job Description

Time Type Requirement

Full TimeNote To Applicant

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.