Library Technical Project Manager

Special Instructions to Applicants

This position REQUIRES that a RESUME and COVER LETTER be submitted in addition to the application. Please have ALL FILES ready when applying.

Hybrid Work Schedule - 4 days remote, 1 day onsite

Department Summary

The Library Analytics, Metrics and Assessment (LAMA) team is part of the Digital Strategies unit. LAMA supports UCLA Library’s mission by enabling consistent, targeted, data-informed decision-making. The team gathers data & assists leadership to identify opportunities to enhance efficiency, optimize workflows, & strengthen the Library’s ability to deliver effective, high-quality services. LAMA is charged with the following: 1) leveraging technology, metrics & systems for workflow development & enhancement for Library services. 2) establishing dashboards &reports that provide metrics for Library leadership for the purpose demonstrating impact & improving services. 3) cultivating a culture of project management by providing resources, consultations, templates & best-practices guidelines for the Library. 4) sharing resources enabling Library staff to gather data that could be used to inform their work. Campus Library Instructional Computing Commons (CLICC) provides services such as equipment lending andinnovative technology support for use in teaching and learning and employs 40 some student staff in delivering theseservices. The Digital Strategies (DS) unit supports library staff & users by providing local & remote access to librarytechnologies. Supported technology resources include the integrated library system & online catalog; networkconnectivity including servers, storage, operating system & application services delivery; & programming &application development in support of digital & web-based initiatives. Through collaborative efforts w/all areas ofUCLA's libraries, DS assists in the development & delivery of technologies for all types of electronic resources. Thestaff also work as collaborative partners w/units in other areas of the library, & provide tech support for the majorbusiness systems used by the libraries.

Position Summary

Reporting to the head of Library Analytics, Metrics & Assessment (LAMA), the Library Technical Project Manager (LTPM) provides help in managing projects at three levels: 1) direct management of projects, 2) coaching for managers of other projects, and 3) assisting the AUL with planning and monitoring the project portfolio. The LTPM performs project management for multiple concurrent technology projects, including software development, systems and data migrations, tool adoptions and deployments, etc. The LTPM works with stakeholders to articulate goals, define scope, and prioritize deliverables; collaborates with project teams to develop project plans; monitors progress during project implementation and communicates status with stakeholders, project teams, and Library management. The LTPM works with key library and campus partners to develop and clarify service-level agreements to ensure future sustainability. The LTPM will provide guidance to peers in the department leading other projects. The number of projects will usually exceed the capacity of the LTPM, so other projects will be managed by unit heads, tech leads, and occasionally individual contributors. To ensure these projects are carried out effectively, the LTPM will provide them with tools, techniques, templates, etc. to help standardize the process and facilitate the Digital Strategies & Collections Services AUL's ability to monitor their progress. The LTPM will serve as an analyst of the project portfolio for the department, helping the AUL Library leadership look at all current and upcoming activities, assess resources and capacity, set achievable roadmaps, and monitor progress.

Salary & Compensation

• UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
  
  

Qualifications

• 3 Demonstrated experience leading or managing multiple concurrent technology projects using formal methods and communicating with senior stakeholders throughout the project lifecycle. (Required)
• 3 Experience with collaboration tools, including wiki software (e.g. Confluence) and task tracking software (e.g. Jira.) (Required)
• 3 Experience working in a library, archive, or museum. (Preferred)
• 3 Experience working with vendors on IT projects. (Preferred)
• Ability to communicate clearly and effectively, both written and verbally to communicate with a variety of team members and stakeholders, including technical staff, client stakeholders, funders, and management. (Required)
• Ability to describe alternatives to stakeholders, to explain trade-offs, and to negotiate specific and realistic deliverables, budget, and schedule. (Required)
• Ability to coordinate numerous activities with competing deadlines without compromising quality of work. (Required)
• Demonstrated ability to plan and conduct meetings, and document outcomes. (Required)
• Knowledge of information technology systems and infrastructure challenges and solutions. (Required)
• Demonstrated sound judgment and ability to work independently, set priorities and maintain them, and follow through on assignments. Ability to adjust priorities and procedures as directed by changing goals and objectives. (Required)
• Ability to navigate the needs of diverse stakeholders and manage projects where participants are from teams across the organization. (Required)
• Ability to initiate and maintain cooperative working relationships with coworkers, supervisors, managers, and client stakeholders. Ability to work harmoniously and as a team player, to thrive in a team-based environment, and to foster teamwork among others. (Required)
• Ability to get to work reliably and on time and to be present in the workplace during normal working hours. (Required)
• Ability to manage projects effectively in a hybrid work environment with many fully remote teammates. (Required)
  
  

Education, Licenses, Certifications & Personal Affiliations

• Bachelor's Degree Bachelor's degree in Information Systems Management or related field or equivalent education and experience (Required)
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• Project Management Professional (PMP) certification or equivalent training and experience. (Preferred)
• Certified Scrum Master or equivalent training and experience. (Preferred)
  
  

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
  
  

Schedule

Monday - Friday, 8:00 a.m - 5:00 p.m.

Union/Policy Covered

99-Policy Covered

Complete Position Description

https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Technical Project Management Professional 3 (41160120)