What are the responsibilities and job description for the Financial Aid Counselor I position at Inside Higher Ed?
Job Title: Financial Aid Counselor I
Location: Valdosta State University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297914
About Us
As a comprehensive institution of the University System of Georgia, Valdosta State University (VSU) is a welcoming, aware, and vibrant community founded on and dedicated to serving our communities' rich and diverse heritages. Through excellence in teaching, basic and applied research, and service, VSU provides rigorous programs and opportunities that enrich our students, our university, and our region. As such, the VSU mission consists of three interrelated parts that includes a student mission, university mission and regional mission. The university is equally dedicated to the core values of community, including a commitment to practice civility, integrity and citizenship. As members of this community and proud Blazers we strive to uphold these core values for the advancement of the University, as stated in the Blazer Creed and reflected in our commitment to the University System of Georgia's Core Values.
Blazer Creed
Valdosta State University is a learning environment based on trust and mutual respect in which open dialogue, vigorous debate, and the free exchange of ideas are welcome. The University is equally dedicated to the core values of community, including a commitment to practice civility, integrity, and citizenship. As members of this community, and proud Blazers, we will strive to uphold these core values for the advancement of the University.
Civility - A Blazer shows courtesy and compassion as well as respect for the dignity of every human being.
Integrity - Each Blazer is responsible for his or her own actions, and our community is stronger when we contemplate the context of our decisions and uphold the principles of trust and honesty.
Citizenship - Every Blazer has an interest in the well-being of the community, and, therefore, a duty to stay informed, to make positive contributions, and to offer support to those who need help.
As a Blazer, we pledge to uphold the core principles of Civility, Integrity, and Citizenship.
Job Summary
Provide financial aid counseling services to students and parents.
Based on the recent Proclamation: Restriction on Entry of Certain Nonimmigrant Workers (H-1B), VSU will not be sponsoring any new H-1B visa petitions until further notice.
Responsibilities
Typical Allocation of Duties:
Administration - 25%
Assist in the administration of the financial aid program.
Provide counseling and assistance - 25%
Provide counseling and assistance to students and parents during the financial aid process.
Award funds - 20%
Make decisions to award funds to students eligible for scholarships, grants, and college work-study. Processes, certifies, and originates loans.
Audit and reconciles - 15%
Audit and reconcile financial aid and packages financial aid awards and loans.
Student Communication - 15%
Communicate with students in person, by email letter, and by telephone to advise of financial aid status and provide information and assistance.
Supervisor Expectations
Required Experience
Bachelor's degree and one (1) year of related work experience.
Proposed Salary
$20.32/hr ($42,272/annual)
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions Of Employment Applicants Are Required To Provide
ask candidates who will serve in Positions of Trust to disclose criminal record history during the initial screening process and prior to a conditional offer of employment,
view social media outlets, and
remove job postings without additional notification.
Employment Is Contingent Upon
successful completion of a background check investigation, including a criminal background check
reference checksEmployment may also be contingent upon the job-based requirements if applicable for your position:
Required
satisfactory credit check
successful completion of a Motor Vehicle Report (MVR)
pre-employment drug testing
confirmation of credentials After initial hiring, employees will be required to successfully complete all of the following training:
New employee orientation
VSU's Annual Compliance Training:USG Ethics Policy
Conflict of Interest/Outside Activities Policy
Drug Free Workplace
Sexual Misconduct and Title IX
Family Educational Rights and Privacy Act (FERPA)
Motor Vehicle Policy
Workers Compensation (new hires)
Georgia Open Records Act (new hires)
USG Cybersecurity Training (required twice yearly)Job-specific training such as: FMLA and Worker's Compensation, Budget Manager training, Purchasing Training (ePro & PCard), and Defensive DrivingEqual Employment Opportunity Valdosta State University is an equal opportunity educational institution. It is not the intent of the institution to discriminate against any applicant for admission or any student or employee of the institution based on the age, sex, race, religion, color, national origin, disability, or sexual orientation of the individual.
Background Check
If you are a qualified individual with a disability, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings, apply for a job on this site, or participate in the search process as a result of your disability. You can request reasonable accommodations by contacting Catherine Wills, in the Office of Human Resources at croark@valdosta.edu.
Clery Disclosure
The Jeanne Clery Campus Safety Act requires institutions of higher education to publish an Annual Security and Fire Safety Report (ASFSR). The ASFSR includes crime statistics for the three previous calendar years of reported crimes that occurred on campus; in or on certain non-campus buildings or property owned or controlled by our institution; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and fire safety policies and statistics. The ASFSR is published annually by October 1 and is available online at:https://www.valdosta.edu/administration/finance-admin/police/documents/2025-asfr-final-draft-aa.docx.pdf. You may request a paper copy of the report by emailing openrecords@valdosta.edu.
Location: Valdosta State University
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297914
About Us
As a comprehensive institution of the University System of Georgia, Valdosta State University (VSU) is a welcoming, aware, and vibrant community founded on and dedicated to serving our communities' rich and diverse heritages. Through excellence in teaching, basic and applied research, and service, VSU provides rigorous programs and opportunities that enrich our students, our university, and our region. As such, the VSU mission consists of three interrelated parts that includes a student mission, university mission and regional mission. The university is equally dedicated to the core values of community, including a commitment to practice civility, integrity and citizenship. As members of this community and proud Blazers we strive to uphold these core values for the advancement of the University, as stated in the Blazer Creed and reflected in our commitment to the University System of Georgia's Core Values.
Blazer Creed
Valdosta State University is a learning environment based on trust and mutual respect in which open dialogue, vigorous debate, and the free exchange of ideas are welcome. The University is equally dedicated to the core values of community, including a commitment to practice civility, integrity, and citizenship. As members of this community, and proud Blazers, we will strive to uphold these core values for the advancement of the University.
Civility - A Blazer shows courtesy and compassion as well as respect for the dignity of every human being.
Integrity - Each Blazer is responsible for his or her own actions, and our community is stronger when we contemplate the context of our decisions and uphold the principles of trust and honesty.
Citizenship - Every Blazer has an interest in the well-being of the community, and, therefore, a duty to stay informed, to make positive contributions, and to offer support to those who need help.
As a Blazer, we pledge to uphold the core principles of Civility, Integrity, and Citizenship.
Job Summary
Provide financial aid counseling services to students and parents.
Based on the recent Proclamation: Restriction on Entry of Certain Nonimmigrant Workers (H-1B), VSU will not be sponsoring any new H-1B visa petitions until further notice.
Responsibilities
Typical Allocation of Duties:
Administration - 25%
Assist in the administration of the financial aid program.
Provide counseling and assistance - 25%
Provide counseling and assistance to students and parents during the financial aid process.
Award funds - 20%
Make decisions to award funds to students eligible for scholarships, grants, and college work-study. Processes, certifies, and originates loans.
Audit and reconciles - 15%
Audit and reconcile financial aid and packages financial aid awards and loans.
Student Communication - 15%
Communicate with students in person, by email letter, and by telephone to advise of financial aid status and provide information and assistance.
Supervisor Expectations
- Evaluate student eligibility for federal loan programs
- Process and originate federal student loans in compliance with regulations
- Authorize and disburse loan funds accurately and efficiently
- Investigate and resolve discrepancies in loan files and student accounts
- Calculate and process loan adjustments as needed
- Advise students and families on financial aid options, application processes, and eligibility requirements
- Review and enforce federal loan limits and borrowing guidelines
- Monitor, maintain, and update student financial records
- Collaborate with bursar and other institutional departments to resolve financial aid issues
- Maintain accurate documentation, including scanning and organizing loan records
Required Experience
Bachelor's degree and one (1) year of related work experience.
Proposed Salary
$20.32/hr ($42,272/annual)
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions Of Employment Applicants Are Required To Provide
- professional references with current contact information
- documentation of academic credentials
- employment history
ask candidates who will serve in Positions of Trust to disclose criminal record history during the initial screening process and prior to a conditional offer of employment,
view social media outlets, and
remove job postings without additional notification.
Employment Is Contingent Upon
successful completion of a background check investigation, including a criminal background check
reference checksEmployment may also be contingent upon the job-based requirements if applicable for your position:
Required
satisfactory credit check
successful completion of a Motor Vehicle Report (MVR)
pre-employment drug testing
confirmation of credentials After initial hiring, employees will be required to successfully complete all of the following training:
New employee orientation
VSU's Annual Compliance Training:USG Ethics Policy
Conflict of Interest/Outside Activities Policy
Drug Free Workplace
Sexual Misconduct and Title IX
Family Educational Rights and Privacy Act (FERPA)
Motor Vehicle Policy
Workers Compensation (new hires)
Georgia Open Records Act (new hires)
USG Cybersecurity Training (required twice yearly)Job-specific training such as: FMLA and Worker's Compensation, Budget Manager training, Purchasing Training (ePro & PCard), and Defensive DrivingEqual Employment Opportunity Valdosta State University is an equal opportunity educational institution. It is not the intent of the institution to discriminate against any applicant for admission or any student or employee of the institution based on the age, sex, race, religion, color, national origin, disability, or sexual orientation of the individual.
Background Check
- Position of Trust Credit
If you are a qualified individual with a disability, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings, apply for a job on this site, or participate in the search process as a result of your disability. You can request reasonable accommodations by contacting Catherine Wills, in the Office of Human Resources at croark@valdosta.edu.
Clery Disclosure
The Jeanne Clery Campus Safety Act requires institutions of higher education to publish an Annual Security and Fire Safety Report (ASFSR). The ASFSR includes crime statistics for the three previous calendar years of reported crimes that occurred on campus; in or on certain non-campus buildings or property owned or controlled by our institution; and on public property within, or immediately adjacent to and accessible from, the campus. The report also includes institutional policies concerning campus security, alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and fire safety policies and statistics. The ASFSR is published annually by October 1 and is available online at:https://www.valdosta.edu/administration/finance-admin/police/documents/2025-asfr-final-draft-aa.docx.pdf. You may request a paper copy of the report by emailing openrecords@valdosta.edu.
Salary : $42,272