What are the responsibilities and job description for the Database Administrator position at Inside Higher Ed?
Job Title: Database Administrator
Location: USO-Information Tech Services
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 296550
About Us
The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.
Location
On-site University System of Georgia, Information Technology Services (ITS). 2500 Daniells Bridge Rd Bldg 300 Athens, GA 30606
This position is for permanent, full-time employment. Candidates must reside in the state of Georgia or be willing to relocate to Georgia as a condition of employment.
Please note that we do not provide visa sponsorship or support visa transfers for this position. Applicants must be legally authorized to work in the United States at the time of
hire.
Job Summary
The Database Administrator (DBA) supports the administration, maintenance, and performance of database environments that power the University System of Georgia's
enterprise applications, including PeopleSoft HCM and Financials systems.
This role focuses on day-to-day operational support of Oracle databases, assisting with upgrades and patches, troubleshooting issues, and helping maintain secure and reliable
database environments. The DBA works closely with senior team members, developers, and infrastructure staff to support system stability and performance.
The position also assists with data-related efforts for enterprise initiatives, including the Unified ERP (Enterprise Resource Planning) Project, under the guidance of senior technical staff.
Responsibilities
Database Administration & Support
Administer and support Oracle databases for enterprise applications, including PeopleSoft environments.
Assist with applying PeopleSoft releases, patches, and tools updates across development, test, QA, and production environments.
Monitor database performance and assist with troubleshooting long-running jobs and database issues.
Support backup and recovery processes to help ensure system resiliency and business continuity.
Perform routine maintenance tasks such as server refresh support, file transferrequests, and clearing application and web server cache.
Assist with database password updates and access reviews in coordination withsecurity policies.
Change Management & Governance
Support the administration of the Phire change management application.
Follow established workflow and deployment processes for application changesacross environments.
Ensure adherence to USG change management standards and data governanceprocedures.
ERP Transition & Integration Support
Assist with data conversion and validation activities related to the Unified ERP Project as USG transitions from PeopleSoft to Workday.
Support data movement between systems under direction from senior DBAs andintegration architects.
Participate in testing and validation processes to help ensure data accuracy andcompleteness.
Develop familiarity with integration concepts, APIs, and secure data exchangepractices.
Security, Compliance & Performance
Follow database and application security best practices to protect institutional data.
Assist with implementing approved security controls and monitoring processes.
Support performance tuning efforts and apply recommended improvements under guidance.
Maintain compliance with established security and governance frameworks.
Collaboration & Documentation
Work closely with infrastructure, application, and integration teams to support coordinated deployments and system reliability.
Document operational procedures, configuration changes, and troubleshootingsteps.
Participate in team knowledge-sharing and continuous learning initiatives.
Seek guidance from senior DBAs when addressing complex or high-impact issues.
Required Qualifications
Bachelor's degree in computer science, Information Systems, or a related technical field (or equivalent work experience).
3-5 years of experience in database administration or related technical support roles.
Experience supporting Oracle databases in enterprise environments.
Working knowledge of SQL and basic performance troubleshooting.
Experience supporting upgrades, patches, or environment refreshes.
Strong analytical and problem-solving skills.
Ability to work collaboratively within a team environment.
Preferred Qualifications
Experience supporting PeopleSoft HCM and/or Financials environments.
Familiarity with Phire or other change management tools.
Exposure to Workday integration tools (Workday Studio, EIB, Core Connectors).
Experience participating in ERP implementations or system migrations.
Experience in higher education or public sector IT environments.
Basic familiarity with APIs, REST/SOAP web services, or ETL processes.
Exposure to hybrid (on-premise and cloud) environments.
Knowledge, Skills, & Abilities
Knowledge
Foundational knowledge of Oracle database concepts, including tables, indexes, and database structures.
Understanding of database security practices, including user access controls and data protection standards.
General awareness of backup and recovery processes and the importance of system availability.
Skills
Skill in monitoring system performance and identifying potential issues for escalation.
Ability to assist with database maintenance tasks, including patches and environment support activities.
Ability to document procedures, incidents, and changes in accordance with organizational standards.
Abilities
Ability to learn and apply new systems, tools, and technologies with guidance from senior staff.
Ability to communicate technical information clearly to team members and stakeholders.
Ability to work effectively as part of a team supporting enterprise systems and shared services.USG Core Values
The University System of Georgia (USG) includes twenty-six public institutions of higher education and the System Office. At USG, we are united by a shared commitment to Integrity, Excellence, Accountability, and Respect- our Core Values that guide how we work, collaborate, and serve.
We foster a workplace culture that values innovation, service, and continuous learning, and uphold a strong commitment to ethical conduct and academic freedom.
Join us and become part of a mission-driven team that helps support and advance higher education across Georgia.
Conditions of Employment
Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request.
Equal Employment Opportunity
The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.
Background Check
Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.
For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.
Location: USO-Information Tech Services
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 296550
About Us
The University System of Georgia (USG) is comprised of 26 higher education institutions as well as the University System Office (USO). Within the USO, our administrative operations are primarily housed in the Trinity Washington Building located in downtown Atlanta. Our Information Technology Services (ITS) division is located in Athens. The University System of Georgia Shared Services Center (SSC) is located in Sandersville. The Georgia Public Library System is located in Atlanta. The Georgia Archives is located in Morrow. The State of Georgia Records Center is located in Austell.
Location
On-site University System of Georgia, Information Technology Services (ITS). 2500 Daniells Bridge Rd Bldg 300 Athens, GA 30606
This position is for permanent, full-time employment. Candidates must reside in the state of Georgia or be willing to relocate to Georgia as a condition of employment.
Please note that we do not provide visa sponsorship or support visa transfers for this position. Applicants must be legally authorized to work in the United States at the time of
hire.
Job Summary
The Database Administrator (DBA) supports the administration, maintenance, and performance of database environments that power the University System of Georgia's
enterprise applications, including PeopleSoft HCM and Financials systems.
This role focuses on day-to-day operational support of Oracle databases, assisting with upgrades and patches, troubleshooting issues, and helping maintain secure and reliable
database environments. The DBA works closely with senior team members, developers, and infrastructure staff to support system stability and performance.
The position also assists with data-related efforts for enterprise initiatives, including the Unified ERP (Enterprise Resource Planning) Project, under the guidance of senior technical staff.
Responsibilities
Database Administration & Support
Administer and support Oracle databases for enterprise applications, including PeopleSoft environments.
Assist with applying PeopleSoft releases, patches, and tools updates across development, test, QA, and production environments.
Monitor database performance and assist with troubleshooting long-running jobs and database issues.
Support backup and recovery processes to help ensure system resiliency and business continuity.
Perform routine maintenance tasks such as server refresh support, file transferrequests, and clearing application and web server cache.
Assist with database password updates and access reviews in coordination withsecurity policies.
Change Management & Governance
Support the administration of the Phire change management application.
Follow established workflow and deployment processes for application changesacross environments.
Ensure adherence to USG change management standards and data governanceprocedures.
ERP Transition & Integration Support
Assist with data conversion and validation activities related to the Unified ERP Project as USG transitions from PeopleSoft to Workday.
Support data movement between systems under direction from senior DBAs andintegration architects.
Participate in testing and validation processes to help ensure data accuracy andcompleteness.
Develop familiarity with integration concepts, APIs, and secure data exchangepractices.
Security, Compliance & Performance
Follow database and application security best practices to protect institutional data.
Assist with implementing approved security controls and monitoring processes.
Support performance tuning efforts and apply recommended improvements under guidance.
Maintain compliance with established security and governance frameworks.
Collaboration & Documentation
Work closely with infrastructure, application, and integration teams to support coordinated deployments and system reliability.
Document operational procedures, configuration changes, and troubleshootingsteps.
Participate in team knowledge-sharing and continuous learning initiatives.
Seek guidance from senior DBAs when addressing complex or high-impact issues.
Required Qualifications
Bachelor's degree in computer science, Information Systems, or a related technical field (or equivalent work experience).
3-5 years of experience in database administration or related technical support roles.
Experience supporting Oracle databases in enterprise environments.
Working knowledge of SQL and basic performance troubleshooting.
Experience supporting upgrades, patches, or environment refreshes.
Strong analytical and problem-solving skills.
Ability to work collaboratively within a team environment.
Preferred Qualifications
Experience supporting PeopleSoft HCM and/or Financials environments.
Familiarity with Phire or other change management tools.
Exposure to Workday integration tools (Workday Studio, EIB, Core Connectors).
Experience participating in ERP implementations or system migrations.
Experience in higher education or public sector IT environments.
Basic familiarity with APIs, REST/SOAP web services, or ETL processes.
Exposure to hybrid (on-premise and cloud) environments.
Knowledge, Skills, & Abilities
Knowledge
Foundational knowledge of Oracle database concepts, including tables, indexes, and database structures.
Understanding of database security practices, including user access controls and data protection standards.
General awareness of backup and recovery processes and the importance of system availability.
Skills
Skill in monitoring system performance and identifying potential issues for escalation.
Ability to assist with database maintenance tasks, including patches and environment support activities.
Ability to document procedures, incidents, and changes in accordance with organizational standards.
Abilities
Ability to learn and apply new systems, tools, and technologies with guidance from senior staff.
Ability to communicate technical information clearly to team members and stakeholders.
Ability to work effectively as part of a team supporting enterprise systems and shared services.USG Core Values
The University System of Georgia (USG) includes twenty-six public institutions of higher education and the System Office. At USG, we are united by a shared commitment to Integrity, Excellence, Accountability, and Respect- our Core Values that guide how we work, collaborate, and serve.
We foster a workplace culture that values innovation, service, and continuous learning, and uphold a strong commitment to ethical conduct and academic freedom.
Join us and become part of a mission-driven team that helps support and advance higher education across Georgia.
Conditions of Employment
Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG). These Bylaws and Policies are available for inspection upon request.
Equal Employment Opportunity
The University System Office is an equal employment, equal access, and equal opportunity employer. It is the policy of the University System Office to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).
For questions or more detailed information regarding this policy please contact the University System Office Human Resources at 404.962.3242. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.
Background Check
Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.
For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. The University System Office holds the sole discretion in assessing eligibility for employment.