What are the responsibilities and job description for the Client Technology Analyst III position at Inside Higher Ed?
Job Description
Client Technology Analyst III
Category
Boston University Medical Campus --> Information Technology
Job Location
Boston, MA, United States
Tracking Code
25500951100912
Posted Date
9/15/2025
Salary Grade
Grade 49
Expected Hiring Range Minimum
$80,000.00
Expected Hiring Range Maximum
$90,000.00
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Type
Full-Time/Regular
Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure, and ensures technology works for the client, not the other way around. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development.
You Will:
You Will Have:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location: Boston, MA
Position Type: Full-Time/Regular
Salary Grade: $80,000.00-$90,000.00
To apply, visit https://jobs.silkroad.com/BU/External/jobs/315895
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-4ee3b295d607ba4f9857e5c8ea86719b
Client Technology Analyst III
Category
Boston University Medical Campus --> Information Technology
Job Location
Boston, MA, United States
Tracking Code
25500951100912
Posted Date
9/15/2025
Salary Grade
Grade 49
Expected Hiring Range Minimum
$80,000.00
Expected Hiring Range Maximum
$90,000.00
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Type
Full-Time/Regular
Boston University Information Services & Technology (IS&T) is seeking applicants with diverse skills and experiences to join our innovative and inclusive community. You will promote partnerships between the Boston University Medical Campus communities and Information Services & Technology. You will provide end-to-end technology support to our clients, demonstrating technical expertise to assess needs and implement solutions. You are one that values the client experience above all, is inventive, functions well in a team-based structure, and ensures technology works for the client, not the other way around. In return, we provide an environment that encourages creativity and collaboration, and a structure that promotes professional growth and career development.
You Will:
- Advocate for our client's technology needs.
- Participate in multiple service, platform or project teams as an industry specialist, technical lead, client lead and/or project lead/manager.
- Be an application administrator or backup for multiple services.
- Provide expert level support for several technologies.
- Work onsite with the possibility for periodic remote days as coverage allows.
- Focus is on providing outstanding support through collaboration with our students, faculty, staff, and researchers to update and improve business processes using Information Technology solutions.
- You may require being on call and working evening, weekend and/or holiday hours.
You Will Have:
- 3 or more years of experience in a related technology environment.
- Bachelor's Degree in related field preferred.
- Experience supporting environments on both Windows and macOS platforms.
- Experience with a variety of tools commonly used such as an ITSM ticketing tool, remote assistance, asset management, image and deployment, patching, backup and restore, endpoint protection, and several native and centrally managed encryption solutions required.
- A valid driver's license.
- Explain tech clearly and listen with empathy.
- Deliver patient, professional support every time.
- Adapt fast and resolves issues efficiently.
- Collaborates smoothly with IT and business partners.
- Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays.
- Retirement: University-funded retirement plan with full vesting after 2 years of eligible service.
- Tuition Assistance Program: Competitive tuition assistance program for yourself and family members.
- Check out https://www.bu.edu/wellness/ and https://www.bu.edu/hr/part-time-employee-perks/ for more information!
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Skills
Job Location: Boston, MA
Position Type: Full-Time/Regular
Salary Grade: $80,000.00-$90,000.00
To apply, visit https://jobs.silkroad.com/BU/External/jobs/315895
Copyright ©2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-4ee3b295d607ba4f9857e5c8ea86719b
Salary : $80,000 - $90,000