What are the responsibilities and job description for the Assistant Director - BURSAR - Student Financial Services position at Inside Higher Ed?
Job Title: Assistant Director - BURSAR - Student Financial Services
Location: GHC - Cartersville Instr. Site
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297278
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.
Job Summary The Assistant Director of Student Financial Services (SFS) plays a key role in managing student accounts and supporting the Director of Student Financial Services. This position oversees billing, collections, accounts receivable, cashiering, 1098-T processing, and fee rule setup to ensure accuracy and compliance. The Assistant Director works collaboratively across campus offices including Admissions, Financial Aid, Registrar, and Student Life to deliver exceptional service and maintain strong financial accountability. This role is ideal for a detail-oriented professional who values accuracy, enjoys improving processes, and is passionate about supporting student success.
This position is located on our Cartersville Campus.
Responsibilities
$58,635.00 annually
This is a full-time, fully benefitted position.
Required Documents to Attach
Applications will be accepted until position is filled.
Contact Information
For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Information
This position has direct supervision of Student Account Technicians, and Student Account Coordinators across all campus sites and learning locations.
The Director of Student Financial Services assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the results.
This is a Position of Trust and some driving for the college is required.
This position will be handling confidential information.
This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.
Location: GHC - Cartersville Instr. Site
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 297278
About Us
Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor's degree options both in the classroom and online.
We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 and 2025 Aspen Prize for Community College Excellence.
Job Summary The Assistant Director of Student Financial Services (SFS) plays a key role in managing student accounts and supporting the Director of Student Financial Services. This position oversees billing, collections, accounts receivable, cashiering, 1098-T processing, and fee rule setup to ensure accuracy and compliance. The Assistant Director works collaboratively across campus offices including Admissions, Financial Aid, Registrar, and Student Life to deliver exceptional service and maintain strong financial accountability. This role is ideal for a detail-oriented professional who values accuracy, enjoys improving processes, and is passionate about supporting student success.
This position is located on our Cartersville Campus.
Responsibilities
- Supports and promotes the college's mission, vision, and values while ensuring compliance with institutional, state, and federal regulations
- Leads the daily operations of the Student Financial Services Office (Bursar) including billing, collections, deposits, disbursements and records management while ensuring accuracy and efficiency in all financial transactions
- Oversees the collections process for student and third-party accounts including coordinating with collection agencies, maintaining accurate records, and ensuring adherence to policies and procedures
- Monitors and reconciles student accounts and accounts receivable in collaboration with the Accounting Office to maintain accurate and balanced financial records.
- Provides exceptional customer service and financial counseling to students and parents, explaining billing processes, payment options, and resolving account issues with professionalism and care
- Manages and enhances the automated student information system for SFS/Bursar operations, ensuring accurate data processing and identifying opportunities for process improvement
- Assists in developing and implementing new financial processes and technologies to improve efficiency, compliance, and overall student experience
- Prepares and coordinates key financial reports and tasks, including monthly billing statements, annual reporting, 1098-T forms, and fee rule setup and verification.
- Supports campus-wide collection efforts through proactive communication, outreach, and collaboration with students, departments, and external partners
- Represents the SFS/Bursar's Office with professionalism by providing courteous front-line service and maintaining positive relationships across the college community
- Performs other duties as assigned
- Bachelor's degree in accounting, finance, management or public administration
- Finance-related experience with supervisory experience of three (3) to five (5) years
$58,635.00 annually
This is a full-time, fully benefitted position.
Required Documents to Attach
- Cover Letter
- Resume
- Unofficial Transcripts-official transcripts may be required upon hire.
- Knowledge of generally accepted accounting principles, college accounts receivable procedures, and collection practices
- Strong knowledge of financial practices, procedures, and recordkeeping with high attention to detail
- Skill in supervising staff, making timely decisions, and resolving complex problems
- Proficiency with computers and job-related software (Microsoft Office - Word, Excel, Access, PowerPoint) with strong attention to detail and accuracy
- Excellent interpersonal, oral, and written communications skills with the ability to work effectively with students, parents, staff, and external partners
- Ability to build effective working relationships
- Ability to prioritize tasks, meet deadlines, exercise sound judgement, and interpret financial forms and regulations
Applications will be accepted until position is filled.
Contact Information
For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.
USG Core Values
The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.
Conditions of Employment
Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Equal Employment Opportunity
Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Information
This position has direct supervision of Student Account Technicians, and Student Account Coordinators across all campus sites and learning locations.
The Director of Student Financial Services assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures and the nature and propriety of the results.
This is a Position of Trust and some driving for the college is required.
This position will be handling confidential information.
This job description is intended to describe the type and level of work being performed by a person in this position. It is not an exhaustive list of all duties and responsibilities required by a person so classified.
Salary : $58,635