What are the responsibilities and job description for the Front Desk Receptionist position at Inova Surgery Center?
We are seeking an enthusiastic, detailed oriented, and self-motivated Admitting Clerk/Receptionist for our Oakville Surgery Center. Ideal candidates would posses excellent customer service skills, ability to multitask with high degree of accuracy and efficiency, strong interpersonal skills in order to communicate with patients, doctors and staff. As a member of our business office team, you will be responsible for greeting patients, scanning documents, checking in and registering patients, and other related duties as a key team member supporting the philosophy, objectives, and goals of the Surgery Center.
Hours: 8:30am - 5:00pm (must be flexible to open 6 am - 2:30 pm or mid-shift 7:30 am - 4 pm, per business needs)
Job Responsibilities include:
- Courteous and prompt processing of patients at the waiting area
- Verifying the accuracy and completeness of patient clinical, demographic and insurance information upon admission of the patient.
- Entering corrected patient information into the medical software system at the time of admission
- Answering all incoming telephone calls and directing the calls to the appropriate personnel
- Communicating patient and/or surgeon delays to the Pre-Operative Area Charge Nurse.
- Updating the Billing Schedule for cancellations and/or add on cases.
Requirements:
- High school diploma or equivalent required
- 1-2 years Previous administrative experience in healthcare setting such as an ambulatory surgery facility, acute-care hospital, or doctor’s office
- Demonstrates proficiency in general administrative office experience, including typing, filing, handling phone calls
Benefits:
- Medical, Dental, & Vision coverage
- Life & Disability Insurance
- Flexible Spending - Healthcare and Dependent Day Care
- 401(k) retirement plan with a company match
- Generous PTO and Holiday Pay
- Tuition Reimbursement
- Student Loan Repayment Assistance
Salary : $17 - $29