What are the responsibilities and job description for the Technical Sales Associate position at Inolex Group, Inc?
Duties/Responsibilities:
- Grow sales pipeline through proactive outreach to build relationships, identify pain points, and gain clarity on next steps.
- Understand activities of each Inolex customer-facing role through the lens of the customer.
- Seek, identify, and reach out to new brands and prospects through research, review of market information, CRM information, or other varied sources (website, UL Prospector, leads, samples, social media, industry public relations, conferences, and tradeshows).
- Contact, build rapport, and qualify/disqualify prospects.
- Prepare account plans, call reports, sample requests and regular follow up with clients.
- Engage and qualify inbound leads and inquiries.
- Grow future sales by setting up sales budget, sales forecast and building the opportunity pipeline.
- Monitor sales performance indicators and report on deviations.
- Build and maintain strong relationships with R&D, Procurement, and decision-makers at customer organizations.
- Provide technical presentations to customer R&D and Product Development team.
- Provide technical support on formulations, applications, and regulatory compliance.
- Maintain accurate CRM records to enter customer call reports, opportunities and requests as well as to review sales growth & order patterns.
- Represent Inolex at industry events, tradeshows, and technical seminars.
- Any additional duties or special projects as required by the business to serve customers.